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Barrett Business Services, Inc.

BBSI US

Barrett Business Services, Inc.United States Composite

135.02

USD
+3.24
(+2.46%)

Q2 2015 · Earnings Call Transcript

Jul 29, 2015

Executives

James Miller - Chief Financial Officer, Secretary, Treasurer, CAO and Vice President Michael Elich - President and Chief Executive Officer

Analysts

Jeff Martin - ROTH Capital Partners Matt Blazei - Lake Street Capital Markets William Dezellem - Tieton Capital Management Richard Murphy - Cross River Management

Operator

Good morning, everyone, and thank you for participating in today’s conference call to discuss BBSI’s Financial Results for the Second Quarter Ended June 30, 2015. Joining us today are BBSI’s President and CEO, Mr.

Michael Elich, and the Company’s CFO, Mr. Jim Miller.

Following their remarks we’ll open the call for your questions. Before we go further, I would like to take a moment to read the Company’s Safe Harbor statement within the meaning of the Private Securities Litigation Reform Act of 1995 that provides important cautions regarding forward-looking statements.

The Company remarks during today’s conference call may include forward-looking statements. These statements along with other information presented that are not historical facts are subject to a number of risks and uncertainties.

Actual results may differ materially from those implied by these forward-looking statements. Please refer to the Company’s recent earnings release and to the Company’s Quarterly and Annual Reports filed with the Securities and Exchange Commission for more information about the risks and uncertainties that could cause actual results to differ.

I would like to remind everyone that this call will be available for replay through August 29, 2015, starting at 3 PM Eastern Time this afternoon. A webcast replay will also be available via the link provided in today’s press release, as well as available on the Company’s website at www.barrettbusiness.com.

Now, I would like to turn the call over to the Chief Financial Officer of BBSI, Mr. Jim Miller.

Sir, please go ahead.

James Miller

Thank you, Eric. And depending upon where you are dialing in from good morning or afternoon everyone.

As you saw the close of the market yesterday, we issued a press release announcing our financial results for the second quarter ended June 30, 2015. Our strong 2Q results continue to be driven by record organic sales and strong new client additions.

Same-store sales grew 9.2%, and we experienced a net build of 201 new clients. We also continued to experience favorable workers compensation claim closures following the progress in each of the – our last two quarters which supports the results we expected by the claim strengthening process we initiated in late 2013.

Before taking you through our financial results, I would like to mention that yesterday’s earnings release summarizes our revenues and cost of revenues on a net revenue basis as required by Generally Accepted Accounting Principles or GAAP. Most of our comments today, however, will be based upon gross revenues and various relationships to gross revenues, because we believe such information is one, more informative as to the level of our business activity; two, more useful in managing and analyzing our operations; and three, adds more transparency to the trends within our business.

Comments related to gross revenues as compared to a net revenue basis of reporting have no effect on gross margin dollars, SG&A expenses, or net income. Now turning to the second quarter’s results, total gross revenues increased 22% to $971.9 million over the second quarter of 2014, primarily due to the continued build in our co-employed client count and same-store sales growth coupled with a 10% increase in staffing revenues.

Overall, PEO gross revenues increased 22% over the second quarter of last year to $929.5 million due primarily to the continued build in our client count and same-store sales. Our PEO revenues from existing customers increased approximately 9.2% year-over-year due to increases in both headcount and hours worked.

This compares to a 7.6% increase last quarter and a 9.3% increase in the second quarter of 2014. Staffing revenues for the second quarter of 2015 increased 10% to $42.3 million, primarily due to an increase in new business and an increase from existing customers.

On a percentage basis, gross margin for the second quarter was 3.7%, unchanged compared to the second quarter of 2014. The key components of this quarter’s gross margin are as follows.

Direct payroll cost as a percentage of gross revenues declined 24 basis points from the second quarter of 2014 to 83.9%, which reflects an increasing overall average customer markup percentage on a year-over-year basis. We evaluate pricing on an as-needed basis to account for operational demands and market trends, and we have thus far been able to offset various incremental costs and key gross margin unchanged.

For the second quarter, payroll taxes and benefits as a percentage of gross revenues declined 23 basis points to 7.4%. The lower effective payroll tax rate for the 2015 second quarter is always from a decline in overall state unemployment tax rates where BBSI does business, and to a small rising overall average wage rates, which allow the tax ceilings to be reached sooner in the year for 2015 as compared to 2014.

Worker’s compensation expense as a percentage of gross revenues was 4.9%, which compares to 4.4% in the same quarter a year ago. As expected and consistent with the 2015 first quarter, the year-over-year percentage increase is due to an increase in the loss accrual rate, increased cost from the full incremental expense associated with the ACE fronted program, and the surety bonds and letters of credit costs related to satisfying the security requirement for our California Self Insurance program which expired December 31, 2014.

Looking at the remainder of 2015, we anticipate the level of worker’s comp expense to range between 4.8% and 5% of gross revenues. During the second quarter, we closed an additional 65 claims from years 2012 and prior resulting in approximately $1.1 million of credits.

This follows the progress we recorded at December 31, 2014 and March 31, 2015 and also supports the results we expected of the claims strengthening process initiated in late 2013. To-date, this brings the closure of 650 claims or approximately 50% of the total strength in claims from 2012 and prior yielding $7.8 million in total credits.

Specifically, we are seeing a continued trend of claims from the years 2012 in prior closing for less than the amount put up on these specific claims. As a reminder, the significance of the 2012 and older claims is that as they are now well seasoned and having been fully strengthened provide us with a solid basis for analyzing the development of claim years 2013, 2014, and now 2015.

The number of total open claims from 2012 and prior is now less than 900. SG&A expenses increased 18% to $21.3 million compared to $18 million in the second quarter of 2014, primarily due to higher management payroll and incentive bonus paid in the field and increases in other variable expense components within SG&A to support continued business growth.

It is important that we prudently invest to stay in front of our expansion. However, we continue to target the rate of SG&A to grow in line or less than our gross revenue growth.

Income from operations for the second quarter of 2015 increased 26% to $14.2 million and represents the leverage we would expect in our bottom line once we repay our outstanding debt. The provision for income taxes in the second quarter was $5 million, which represented a tax rate of approximately 36.2%.

We expect the tax rate for the balance of 2015 to remain in the mid to upper 30s. Net income for the second quarter of 2015 increased 20% to $8.7 million compared to $7.3 million for the second quarter of 2014.

Diluted income per share for the second quarter of 2015 increased 21% to a $1.19 compared to $0.98 for the second quarter of 2014. Now turning to the balance sheet; our cash, cash equivalents, and marketable securities as well as restricted securities totaled $248 million at June 30, 2015 compared to $239.1 million at December 31, 2014.

At June 30, 2015, we had approximately $3.2 million drawn on our $14 million revolving line of credit. During the second quarter, we funded approximately $31.4 million of cash in the ACE Trust account to supplement the $28 million funded in the first quarter of 2015 and our $50.1 million of deposits at December 31, 2014.

These funds are included as a component restricted marketable securities in worker's compensation deposit in long-term assets with a portion representing an estimate of injury claims to be paid out in next 12 months which are included in current assets on our balance sheet. The balance in the ACE Trust account is expected to build for this foreseeable future as growth and other program continues.

We project that most of the funding will come from the expense we accrue into the workers compensation line item. The $88.3 million of restricted certificates of deposit within long-term assets represents cash secured; letters of credit to satisfy collateral requirements associated with surety deposits for workers compensation purposes in the State of California related to our expired self-insurance program.

The State of California recently reduced our security requirement which is resulted in approximately $26 million of the previously long-term restricted certificates of deposit being reclassified to current asset at June 30, 2015. Following the process reducing the corresponding surety bonds and letters of credit the current portion will revert to an unrestricted status.

Going forward, we expect to experience semiannual decreases to the security requirement, as the outstanding California self-insured liability, these deposit secure continues to be in a run-off mode. Additionally, during July we received approximately half of our expected $10 million federal and state income tax refund resulting from the carry back of the 2014 tax loss to prior years taxable income and we anticipate receiving the remaining income tax refunds during the third quarter or early fourth quarter of this year.

As I mentioned on the last quarter's call, I believe it is important to note that while the optics of our current ratio do not appear strong. The cash generated from the operations of the business is sufficient to fund the daily needs of the company.

Additionally, most of the current portion of the long-term debt does not come due until the end of 2015, which will be funded primarily by the income tax refunds and cash flow generated from operations throughout the remainder of 2015. We generated approximately $12.6 million in operating cash flow during the first six months of 2015, as compared to $8.7 million in the same period last year.

During the second quarter of 2015 we made $3 million payment on our terminal with Wells Fargo representing the first installment of the scheduled debt repayment. Now, I would like to provide an update on the SEC investigation and the shareholder lawsuits that we disclosed in our March 31 quarterly filing.

Regarding the SEC formal investigation, we have now provided the SEC with thousands of documents and emails and have maintained an open dialogue with their representative. While there is timetable communicated for our resolution, we strongly believe that our financial statements and accounting practices are and have been in full compliance with U.S.

GAAP. Regarding the shareholder class action lawsuit, on June 12 we filed a motion to dismiss on the basis that the plaintiffs have failed to meet the pleading standards applicable to private actions under the federal securities laws.

Hearing on the motion is scheduled for early September. We believe the claims in this litigation are baseless if the court does not grant our motion to dismiss, we intend to file a motion for summary judgment as soon as appropriate.

We have also disclosed in the first quarter a shareholder who had threatened a derivative lawsuit based upon the same facts as well as alleged in the shareholder class action has now filed such an action. All the Directors and three Executive Officers are named as defendants in the new case.

The first response is due September 21, 2015. As with the class action lawsuit, we believe the claims in this suit are also without merit.

As we introduced last year in order to provide our investors with a more appropriate forward-looking view of our business, we have initiated a rolling 12-month outlook for gross revenues, which we plan to update on a quarterly basis. As such, we continue to expect gross revenues for the next 12-month period to increase approximately 18%.

Included in this, expectation is a high single-digit contribution from same-store sales growth from new business consistent with current trends. I look forward to addressing you again on our third quarter earnings call.

Now, I’d like to turn the call over to the President and CEO of BBSI. Mike Elich will comment further on a recently completed 2015 second quarter, as well as our outlook for the remainder of 2015.

Mike?

Michael Elich

Good morning and thank you for taking time to be on the call. Very pleased with the results of the quarter, we continue to make significant progress in all areas.

We saw progress through the maturation of our brand as measured by the level of growth we see across all markets. We continue to the progress of maturing organizational structure and processes by which we attract develop and retain people.

Based on our rate of new client adds and organizational bench we believe we have about 18 months of runway you know organizational structure today. We also continue to mature systems and internal resources designed to support predictability in the model while bringing increased efficiencies to operation.

Looking at the quarter, we added 261 new PEO clients. We lost 60 PEO clients, eight were due to accounts receivable or collection issues, 16 were canceled for non-AR and lack of tier progression.

10 were sold or closed, 26 left to either pricing competition or have moved away from the outsourced model to take payroll inside. This represents an approximate net build in the quarter of 201 new clients.

We saw same-store sales increase 9.2%. This specifically measures hiring increased and hours worked, and our wage inflation.

Measuring sequentially, quarter Q1 2015 versus Q2 2015, we saw 48% of our clients added headcount, 27% of our clients reduced headcount and 25% of our clients are unchanged. Related to pipeline and regional growth, we continue to see momentum and maturation of our brand is evidenced by the continued strong pipelines and ongoing interest in our offering.

Our general market outlook is strong, as we consistently build across all regions. We see increased momentum across from the East Coast Northwest and Mountain States as well as consistent momentum that we’ve seen in the past through California and other West Coast markets.

Our key factor to growth is our retention and clients which remains north of 90%. Related to structural and organizational build, we continue to build and expand business units to support our current and future organizational needs and to meet market demand.

Currently, we have 39 business units supporting by 54 branches. We have two business units being built and forecasted an additional seven business units to be build by the end of 2015, for approximately 48 business units.

Included in the number is four business units – four merging branches that our forecasted to add business units in the next six months. This is a great sign of our – of the momentum in new markets.

We also continue to see positive momentum within new markets opened in recent quarters. We continue to see the potential to open two additional markets in 2015, or early 2016.

Markets may range from additional expansion on the East Coast to future tuck-ins in the Western third of the United States. Related to systems, we continue to focus on the integration and adoption of system development over the past 18 months to complement our brand, as well as to bring efficiencies to operations.

We’ll to continue to invest in systems through 2015, and into 2016, to scale and support the future growth of the organization. Related to workers compensation and underwriting of risk, in the quarter, we saw relatively flat frequency of claims as a percentage of payroll remain flat compared to second quarter of 2014, and a decrease of 5% compared to the second quarter of 2013.

Also in the quarter, we continue to see positive claim closures as evidenced by the continued increase in the percentage of claim closed over the past three claim years. We have also continued to see a decrease in severity, as evidenced by improve trends and ultimate severity for claim years 2013, 2014, and now 2015.

Moving forward, we will continue to monitor trends to maintain a proactive position related to workers compensation, we expect this is – this to result in a greater predictability within the model. If I look at the company today, I’m pleased with the ongoing maturation of the organization and the continued progress we see in our approach to the market.

Today we believe we have a fairly long runway in front of us with respect to the organizational structure and strength and the ability to grow our client base. The basis of our business is our organizational structure, and we continued to elevate the talent in the organization to develop our bench strength.

We also continue to see progress in the adoption of systems and progress that will allow us to strengthen engagement with our client based on the improved efficiencies over time. As our teams mature and share best practices across markets, we continue to see more consistency in our brand and greater contribution from the entire organization.

I look forward to see in the company’s maturation over the next several years. With that, I’ll open it to questions.

Thank you.

Operator

Thank you. [Operator Instructions] And we’ll take our first question from Jeff Martin with ROTH Capital Partners.

Jeff Martin

Thank you. Good morning, Jim, good morning Mike.

James Miller

Good morning, Jeff.

Michael Elich

Good morning, Jeff.

Jeff Martin

Could you give us a sense – you gave a worker's compensation’s percentage of gross revenue expectation range for the balance of the year of 4.8% to 5%. What are some of the things that could swing that to the lower or the high-end, and maybe basically came in the middle of that in the second quarter and that was down 14 basis points from the first quarter.

So what are some of the big swing factors there?

James Miller

Yes, the real swing factors are not really so much in the loss accrual portion, but more of I guess what I’d call more of the administrative side of things, there is – the state assessment component of that – I think we’ll actually perhaps see some benefit from the decline in the surety requirement, which should give us a little bit of savings going forward on that front. There are other costs though such as risk management, broker commissions, and our program with ACE.

And so, while we say 4.8% to 5%, if we had to pick a specific number probably, 4.9% of the midpoint is probably the best guess at this point.

Jeff Martin

Okay. And then…

James Miller

So we don’t – I don’t think we’ll anticipate a lot of movement within that number.

Jeff Martin

Right, okay. With $26 million coming back to CDs you’ve classified as a current asset, is that cash you can use to repay debt?

James Miller

Not really to repay debt, but what it does help is it provides cash to continue to pay off the existing claims from back years in California where with that cash previously tied up in collateral, over time it starts to create a little bit of a pinch point as most of our cash generated now is either going to pay back debt or it’s going into the ACE Trust. So this just provides a little more flexibility to us for paying off those claims.

Jeff Martin

Okay. And then walk me through the process of this fall’s actuarial review with claims closing out more quickly than they have historically and with accrual coming back into IBNR.

Help me understand what the process is going to be this year, obviously it’s not going to be – it’s going to be a positive for us as I would take it.

James Miller

Yes, I think it will be positive, and working with our actuaries though as we’ve continued to discuss the reserve, we’re still only about nine months out from with our new actuary and with the fully strengthened reserves, and so they are still working through the process, and it's really one of time more than anything of reaching kind of a new normal of that data. And so, again, we’re probably looking at another 12 to 18 months before that is clear enough to really be able to tell definitively where that reserve will end up landing, but certainly everything we’ve seen to date is very positive on that journey.

Jeff Martin

Okay. And then Mike, can you give some perspective on the net client ads, I’ve got roughly 780 client ads on a trailing 12-month basis.

I know in the past you’d alluded to ballpark roughly a $1 million of gross revenue per client. Do you feel like that’s tracking to that sort of level, and what's your outlook for the pace of client additions in the future?

Michael Elich

Yes, I’d say that the size seems to be tracking pretty consistent. The challenges is in realizing new revenues is how you are stacking new clients in, so you really have to break it down into three buckets.

You have to look at your same-store sales block, which is all clients have been on more – on board more than 12 months, and that’s the real driver and that’s how we measure same-store sales off of. And then you have clients that are contributing to new revenue that were added in the previous three quarters is adding and they also have a same-store sales comp on it, because of the way they are maturing into our structure, it still -- there is a little more movement in that and then equally you have the number of clients that were stacked in the current quarter.

So you have a little bit of a lag affect as you are stacking in, but if you take that same formula of 700 clients, a million a client, $700 million. If you look at we finished last year a little over $3.3 billion top line revenue, if you are just to stack that on top that gets you right around that $4 billion mark, 4 billion to 4.1 billion, which supports our current run rate of growth.

So yes, it’s simple back of the napkin math, but that’s – if you are going to backtest it that’s how you would look at it.

Jeff Martin

Okay, and then one more question before I clear the line here, but in the past you diluted tier progression from your clients and if I recall that 18 months ago you had a certain group of clients that were not progressing and you made it pretty swift move all at once. Could you give us an update on tier progression in general across your client base?

Michael Elich

I think what was going on back then as we were moving towards getting the model we’re we knew we could run it with more predictability, we were putting pressure against the organization to get us clean the base and really clear the decks so we could move forward consistently and have the predictability primarily for the utilization of internal capacity. I have no interest in building more structure into the organization to manage the dysfunction of clients that we are not making progress with.

So that was really the process we went through, since then if you look at the end of 2013 and into 2014 that rate is really normalized and even what we are seeing today has reasons for cancellation are much more inline with just that client aren’t progressing the way we would hope, we’re ensuring that we’re priced effectively, so we know we are making money with each client that we’re doing business with. We are putting pressure where we need to for sometimes being a good partner with your clients isn’t about tell them everything they want to hear, but also having those hard conversations.

And so as our base has been tested over a period of time I think that where you are seeing that normalization of call it 50 to 80 clients leaving a quarter. That seems to be the new normal and over time that will probably narrow itself to being a cleaner like the last two quarters has been right around 60, so give yourself plus or minus 10 clients in any given quarter and it should – that seems to be where we are at today as a percentage of the overall base.

Jeff Martin

Great. Thanks for your time.

Michael Elich

Sure, thank you.

Operator

We’ll go next to Matt Blazei with Lake Street Capital Markets.

Matt Blazei

Hey Mike and Jim how are you?

Michael Elich

Good.

James Miller

How are you Matt?

Matt Blazei

Good. Couple of a technical questions so you mentioned Jim that you get the $10 million tax refund in July, could you remind us again what further tax refunds your plan to get here before the end of the year?

James Miller

Well the $10 million is really what the total amount of the tax refunds we expect to get. Now what we’ll see though as we get into 4Q is a lessening of taxes that would normally be due on the 2015 tax year as we still have some loss carry forward as well as some tax credits that we are not able to carry back.

Matt Blazei

I see so you will be accruing these at the mid-30s – mid-to-high-30s but I mean not necessarily be cash taxes?

Michael Elich

Correct.

Matt Blazei

Okay and are you still on your target to repay I think it was $25 million in the Wells Fargo line is here?

Michael Elich

Right. We paid $3 million of that at June 30, and then $7 million is due at the end of September and then $15 million is due December 31.

Matt Blazei

Got it, okay. And then Mike real quick can you walk through that – planned sort of progression in that new business units and new branches again here over the next year.

I'm sorry, I just got it complicated there?

Michael Elich

No worries. So as we look at how we are looking an infrastructure, so we’re measuring that up against pipeline momentum right now we’re seeing a lot of consistency coming across our entire base as far as how we are adding to our overall base, one of the things we focus within both branches and then business units is for consistent adds, we’re not looking for home runs, we’re looking for lot of base hits.

And so two things are happening one of the things that we see is there are our business units and emerging branches are reaching a level where we’re seeing consistent performance of adds of new business and consistent retention of those clients, which is step number one. Step number two is as you do that your brand matures it starts to tip, your pipelines accelerate and is that happens as well you now put strain on capacity.

So we look at capacity utilization of the organization realizing that we can achieve certain levels depending on where the progression and development of the business unit is. So we look at how fast capacity is being stripped out of a business unit based on how fast we’re adding clients, which is the overall formula where we backtest to capacity build.

So within existing branches that’s going on consistently we’re seeing progression in on West Coast we’re seeing a lot of progression in the Mountain States right now where structure is pretty good shape. But we’re looking at rate of build which is burning capacity which creates demand for us to add infrastructure that’s step one.

Step two is where we look at new markets for opportunity. There is two things that create that that poll is it would be one is where we’re starting to see clients or pipelines pulling us around away from our ultimate base of operations.

So we are full trained to stay within 50 miles of anyone of our clients of over time we’re getting pulled two new markets and it simply just make sense to add more infrastructure at some point rather than stretch an existing branch. So right now we see a couple of markets where we could do tuck-ins in the Western 30, United States, but we are not seeing an up stress to be able to say which markets those are, we’ll just continue to keep those under advisement and watch them close.

And then on the East Coast as well we opened up a couple of different markets here as of the first of the year and we are going to continue to look out where we want to make investments there as we do have fairly strong momentum on the East Coast as well.

Matt Blazei

So you’ve opened two branches so far this year and you plan to open four more in the next six months?

Michael Elich

Two more we opened two more we opened one on the East Coast and one in San Mateo. And San Mateo was actually a spin-off of our San Jose branch where we spun-out a business unit and we opened a new market.

On the East Coast, we went through a similar process in Charlotte. And so now we have two additional markets identified that we’re looking at that we expect maybe possibly to come in online around the end of the year or at least in the first quarter of next year.

Matt Blazei

And the number of business units is going from 39 you said to 48 over the next 12 months, you think?

James Miller

Probably over the next six to eight months.

Matt Blazei

Okay. That’s great, guys.

Thanks, great quarter.

James Miller

Thank you.

Operator

[Operator Instructions] We’ll take our next question from Will Dezellem with Tieton Capital Management.

William Dezellem

Thank you. I’d like to circle back to your PEO revs.

You had mentioned that 9.2% was the – came from existing customers, would you split out for us the break between employee growth, hours worked growth and wage growth?

James Miller

Well, yes, certainly those are the three components of any increase there, but really I guess what we feel is in headcount and hours worked. There is a little bit of wage inflation that we see, but again the primary factors they are going to be at least for us for this quarter were increasing hours worked and headcount added.

Michael Elich

Yes, probably…

William Dezellem

Please go ahead.

Michael Elich

Well, just looking at their broad bucket so it’s hard to really nail down specifically where the most, but when we look just overall increase to payroll it was 71%. But that’s also represented in that 48% of our clients increased headcount, while 27% of our clients reduced headcount.

So you are having a net build there and that’s affecting payroll. We don’t really see that much evidence of wage inflation in the model at this point, but it's more from a client growth standpoint we believe.

William Dezellem

Great. Thank you and congratulations on a nice quarter.

James Miller

Thank you.

Operator

We’ll go next to Rich Murphy with Cross River.

Richard Murphy

Yes, Mike you talked about and I guess might kind of ask this question, but the cash utilization of your [indiscernible] 39 now. How do you describe the utilization in terms of or 50% capacity is 75% and what is the leverage we get at the model as we build out in terms of G&A.

Michael Elich

So one of the things that we see in large branches is once a branch reaches a certain point albeit call it a $120 million of operations. We start to see where your incremental add to a business units is not very dilutive in the overall flow through because on a relative basis the size of the branch is diluting it.

We’re starting to see and we believe probably in the next two years, we’ll see that start to happen in the overall company. But we’re still in a build mode of the structure to support that larger critical mass.

So as we look at capacity utilization today, we’re probably still running right around 50% of utilization of the existing infrastructure. As we continue to see the maturity that’s consistent with where we’ve been in the last couple of quarter and what we really see in the next turn of 12 months.

It’s a good chance with that capacity utilization that the CapU will probably tick-up and as we see that happen you are getting more with every labor dollar and all the infrastructure you have flowing through and that ultimately results in earnings leverage. The second part to watch is as we have consistency within the build across the board you’re going to see a great deal and more leverage as well.

If you go back a few years ago we were probably getting 80% or 90% of our real business growth was coming from 10% of our operations. Today, we probably have of 100% of the growth of operations we’re pricing contribution from close 60% to 80% of the organization.

So as we seek broader contribution you are getting better cap utilization and that’s what you’re going to see operating leverage.

Richard Murphy

And that’s right and what is your outlook for eight – you have a glide path of 18 months out there, is that what’s giving you confidence in the growth?

Michael Elich

Yes, and just looking at who is coming in we’re seeing just maturity level of people that are coming through the door today. As while as we’ve been doing this I would say that we’ve improved substantially, how we bring in mature and just develop our internal bench to support growth and our client needs and that’s what gives me confidence about the 18 months.

Richard Murphy

And just one other question, you are starting to move out East, is there any risk in that move and what gives you confidence you mentioned Charlotte and what’s your plans for the East Coast to replicate the West Coast of about 35, 39 offices?

Michael Elich

I think in time we’ve been on the East Coast for probably 25 years to 30 years it’s just in the last five years that we’re really seeing it come online and doing well. We have very strong team there and one of the things that we see is they’re functioning as a region as a collective unit which has a lot to do with continuity and your ability to scale because of the progress we made on the West Coast we have more energy and resources to apply there compared to what we’ve might be in a couple of years ago and we were going through a rather significantly retooling process even throughout the organization.

I think the other thing to that supports the sustainability of building growth on the East Coast will be is that we’ve learned a lot of the lessons. We’ve got a lot of the algorithms written and the lockdown; we know what we have to do to be able to be successful.

And one of the things that I feel it gives me a lot of comfort or seeing tremendous consistency in the product offering, structure just and how we go to market across the entire organization which proves that it works in our markets.

Richard Murphy

Excellent. Congratulation on the quarter, Mike.

Michael Elich

Thank you. End of Q&A

Operator

At this time, this concludes our question-and-answer session. I would now like to turn the call back over to Mr.

Elich for closing remarks.

Michael Elich

Again, thank you for taking time to stand touch. It’s been an interesting road for us, but I continue to say most things worth doing aren’t necessarily always easy and we’ve made tremendous progress and I’m very, very pleased with where we are at I am proud of the organization as a whole.

We have got a lot of great people at shop everyday and we are all in the same direction and we’ll continue to build and mature shows into a great company and hopefully you’ll stand touch and continue to watch the story unfold. Thank you.

Operator

Thank you for your participation. We look forward to talking to you again in our third quarter earnings call.

Thank you.

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