Oct 24, 2007
Executives
Angie Freeman - Director of IR John P. Wiehoff - President, Chairman and CEO Chad M.
Lindbloom - VP and CFO
Analysts
Thomas Wadewitz - J.P Morgan Scott Flower - Banc of America Securities Ed Wolfe - Bear Stearns Alexander Brand - Stephens Inc. Ken Hoexter - Merrill Lynch David Campbell - Thompson Davis and Company Michael Hamilton - RBC Dain Rauscher Justin Yagerman - Wachovia Securities
Operator
Good afternoon, ladies and gentleman and welcome to the C.H. Robinson Third Quarter Conference Call.
At this time, all participants are in a listen-only mode. Following today's presentation, instructions will be given for the question-and-answer session.
[Operator Instructions]. And as a reminder this conference is being recorded today, Tuesday October 23rd of 2007.
I would now turn over the conference to Angie Freeman, C. H.
Robinson, Director of Investor Relations. Please go ahead, Ms.
Freeman.
Angie Freeman - Director of Investor Relations
Thank you. On our call today will be John Wiehoff, CEO and Chad Lindbloom, Vice President and CFO.
John and Chad will provide some prepared comments on the highlights of our third quarter performance and we will follow that with a question and answer session. I would like to remind you that comments made by John, Chad or others representing C.H.
Robinson may contain forward-looking statements, which are subject to risk and uncertainties. Our SEC filings contain additional information about factors that could cause actual results to differ from management expectations.
With that, I will turn over the call to John.
John P. Wiehoff - President, Chairman and Chief Executive Officer
Thank you, Angie, and thanks to every body on call, for taking the time to listen and follow our story. About an hour ago, we sent out our third quarter earnings release.
I am assuming that everybody on the call has had access to that. I’d like to start by highlighting few of the key metrics on that report that we look at in evaluating our results.
Our third quarter gross revenues increased 8.8 % to over $1.8 billion. Our third quarter net revenues or gross profits grew 12.5% to $313 million for the quarter.
Our income from operations grew 18.6% to $131 million for the quarter. And our diluted earnings per share grew at 20% or $0.48 for the quarter.
From an overall perspective, relative to our long term growth targets of 15% for all of these metrics, we continue to be challenged to reach our goals for the top lying gross revenues and net revenues. However, our earnings in EPS were in excess of our long term target of 15%.
From a shorter term perspective the third quarter results and growth rates were fairly similar to our 2007 year to date results with no significant changes or unusual patterns from the previous couple of quarters. Given the continued softening of demand in our core North American truckload offering, we are happy with our third quarter results and believe that we continue to execute our business model with good discipline.
Moving on to some prepared comments by motor service offerings, starting with the truck category. As a reminder, our truck net revenue category includes all types of truck activities, dry van, refrigerated, flat bed as well as LTL.
On our second quarter call, I talked about the three drivers of our growth in truckload net revenue, those being volume or shipment growth, pricing and gross profit margins. During the third quarter, our truck net revenue growth of 12.1% was driven by a similar growth rate in our volume.
Our core North American dry van volume increased mid-single digits. Volume growth from all other truck services including LTL grew faster.
Our truck volume or shipment growth in the third quarter continues to be one of our primary focus points. We believe that the overall industry shipment and tonnage is flat to down and that we are increasing market share by adding value with good people and processes.
Growing volume and relationships in the marketplace has been the driver of our growth this year. The slight price decrease was driven by continued softness in demand.
Our gross profit margin expanded slightly versus a year ago and remains at the high end of the historic range for gross profit margins. Volume drove our growth, pricing and gross profit margins moved slightly in offsetting directions.
Intermodal net revenues, our third quarter intermodal net revenues grew 9%. Similar to the truck services, our intermodal net revenue growth was driven by volume growth.
We continued to focus cross-selling and account management with our customers to offer intermodal choices where appropriate. In addition to selling and building relationships, we believe our significant efforts on operational improvements over the several last years has helped to make us… enabled to make us good choices and execute efficiently.
On air services, our air net revenues include both international and domestic air net revenues. The third quarter air net revenues include approximately $1 million air net revenues from the acquisition of LXSI.
We discussed the acquisition of LXSI on our second quarter call, but it closed early in the third quarter. We expect to continue integrating LXSI into our domestic network and expand our presence in domestic air-freight.
Global forwarding services, our global forwarding network of international air, ocean and customs brokerage services grew its combined net revenues in excess of 15% for the third quarter. We continue to build out our forwarding network while integrating international services into existing customers.
For our other service lines, our transportation management, produce sourcing and T-Check service lines, all continued to grow their net revenues at rates consistent with the first two quarters of 2007. Moving to the operating cost.
Let me talk about our people. Our employee count at the end of the third quarter was 7,149.
This represents about a 2% increase from the end of the second quarter of this year or approximately an 8.5% increase from a year ago. Building our team to a right way with the right people is still the foundation of the company.
We are adding people to the team slower than the previous few years due to the softening demand in the overall freight market, but we will continue to add to our team and invest in the future. Our business model includes significant, variable personnel costs.
We have management incentive programs that reward growth including our equity plans that’s based upon overall earnings growth. While we are having successful years in many ways, our slower growth this year compared to 2006 has resulted in decreases for some of these expenses.
Similar to the first two quarters of this year, our personnel as a percentage of net revenue has declined compared to a year ago due to these variable expenses. In summary, to wrap up my comments, before I turn it before to Chad, freight command continued softening in our core North American markets.
When the market is soft, we focused on selling, growing volume and expanding the impact of our existing team. We continue to expand our service offerings including domestic air and transportation management and expanding our forwarding network.
Net revenue growth is more challenging in this part of the economic cycle. But we believe our strategy, our model and our long-term goals remain valid.
With that, I will turn it over to Chad.
Chad M. Lindbloom - Vice President and Chief Financial Officer
Thank you. I will make a quick few comments on our cash flow statement, and then we will turn it over to you to answer any questions you might have.
Our cash flow from operating activity was relatively strong for the quarter. Our cash flow from operations approximated our net income for the quarter which is one of the benchmarks we look at internally.
So far this year, our working capital has increased faster than our gross revenues driven primarily by slight increase in the amount of time it’s taking us to receive from our customers. This is partially impacted by the fact that each quarter this year has ended on a weekend, this quarter being a Sunday, where we do not receive two days of cash receipts even though there is activity going on.
And cash flow from investing activities. CapEx for the quarter was $8.4 million for the quarter, $3.6 million of that related to the building and we had another $4.8 million primarily of technology spending and other things related to growing the business.
Next quarter there will be an additional approximately $4.6 million related to our new corporate headquarters, which we have now moved into. Moving on to cash flow from financing activities.
During the quarter, we purchased approximately 900,000 shares at an average price of $50.18. We also issued about 190,000 shares through option exercises, employee stock purchase program purchases.
That concludes our prepared remarks, and we will now turn it over to questions. Question and Answer
Operator
Thank you. [Operators Instructions].
Your first question comes from Tom Wadewitz with J.P Morgan. Please go ahead.
Thomas Wadewitz - J.P Morgan
Good afternoon. Let's see.
I wanted to get your thoughts on what the truckload market feels like relative to the last period of slowing, 2000-2001. Is that a pretty good analogy to how things are playing out this time around, and is it fair for us to look back to how your model worked then in terms of how it might work in say 2008.
John P. Wiehoff - President, Chairman and Chief Executive Officer
It’s really difficult to be precise in comparison. But I would say from an overall standpoint, we feel like the market softening and freight demand softening is very similar to previous periods like ’01 and ’02.
There has been a lot of change since then with regards to how people manage their freight, the level of automation, and increase in international activity. So there are lots of variables that can always make the current environment different than any historical one.
But from the standpoint of how we've managed the transportation for the last three or four decades and of the normal fluctuations in supply and demand and the acceleration freight demand and then the softening, yes, this feels like in a lot of ways just like typical softening of the demand side.
Thomas Wadewitz - J.P Morgan
Okay. And what you see at the present time, I mean, do you think that the softness in demand may last for a couple more quarters?
John P. Wiehoff - President, Chairman and Chief Executive Officer
I didn’t say that, and I don’t know what it… I don’t really know, I am not an economist, I don’t know how long it will last but I do know that Robinson's been around a long time and the market has continually cycled up and down from a supply and demand standpoint.
Thomas Wadewitz - J.P Morgan
Okay, fair enough. On the restricted stock program, you've gotten some I guess some benefit to your operating margin performance, that has I guess vested at a slower pace this year.
If the net revenue gross or gross profit slows again next year would there be another ratcheting down of the pace of vesting in that restricted stock or are you are you already at kind of a low end for that?
John P. Wiehoff - President, Chairman and Chief Executive Officer
Well, the formula is relatively simple. You take the shares that are available to vest, and you multiply that by the average of earnings per share growth and operating income growth plus 5%.
So it’s all based on the growth and earnings. So if we grow at 15% those shares would vest at 20%.
If we grew at 10% they would vest at 15%. But again it’s all earnings based, not net revenue based.
Thomas Wadewitz - J.P Morgan
Right, okay, and just the last question, I’ll pass it along, I appreciate the time. What are your thoughts in terms of small truckers may be going out of business?
Have you started to see that yet or not?
John P. Wiehoff - President, Chairman and Chief Executive Officer
Our data points are such that we don’t really know if they’ve gone out of business when the stop working with us, because we just track activated carriers. So we do know that there are some small carriers that we were dong business with six months ago, that we are not doing business with now, whether they went bankrupt or not, we don’t really follow that turn.
But I think it’s a reasonable assumption that during this part of the cycle that there is always a reduction of some levels of capacity whether it’s larger carriers scaling back or small carriers going out of business or even temporarily parking their equipment. Freight demand is not what it used to be.
Thomas Wadewitz - J.P Morgan
Right, okay, great. Thank you for the time.
Operator
Thank you. Our next question comes from Scott Flower with Banc of America Securities.
Please go ahead.
Scott Flower - Banc of America Securities
Good afternoon, all. Just wondering if you can give us some sense of new [ph] and maybe, parsing the language a little too much, you talked about obviously demand softening in that relative qualifier.
Does that, maybe I should pose it this way, when you look across third quarter between the months was there any relative softening between the month on year-over-year basis versus the prior months where it was more pronounced or was it just a generalized statement that things are softer as apposed to they are continuing to soften through the quarter?
John P. Wiehoff - President, Chairman and Chief Executive Officer
I think the comment was really based on our experience as well those of others, that the overall demand in the marketplace has continued to be soft. We actually have a net revenue per day basis, and our growth increased through out the quarter with September finishing the strongest.
Scott Flower - Banc of America Securities
OK. And then just curious on the carrier side, I know that you’ve just obviously answered the question about, a little bit about carrier bankruptcy, but I just get a sense that maybe it’s hard to track this, but do you get a sense that the carriers that you do, do business with that you’re continuing to gain share with them on the capacity side.
I know that over time that has been one of your goals as a way to create capacity. Is that something that happens in this environment, where you can actually provide demand for those carriers and therefore you are able to take share even with a smaller perhaps number of providers potentially.
John P. Wiehoff - President, Chairman and Chief Executive Officer
Yes we believe that to be true. However you know tracking the universe of equipment for each carrier or is that we do with is a challenging thing because their equipment capacity and drivers are coming and going.
So we have account manager which strategies on capacities side just like we do on the customer side. We hope to and believe that we are penetrating many of those relationships and the fact that we are growing in what we believe is a flat to down market would all provide evidence that that must be true
Scott Flower - Banc of America Securities
Okay. And then the last question, and I don’t know if you can give us any direction, or we'll have to wait till the fourth quarter report, but can you give some sense of where CapEx for next year may sort of be, order of magnitude directionally from where you are, because obviously you have had a lot of expenditures relative to the new headquarters, and I would imagine those go away or certainly dance in quite a bit into next year in '08.
John P. Wiehoff - President, Chairman and Chief Executive Officer
Right, this year excluding the building we'll probably have about $20 million of CapEx which would be a good relative baseline for next year. There will likely be some growth relative, if the business grows.
Scott Flower - Banc of America Securities
Okay. Well, thank you all very much.
Operator
Then you next question comes from Ed Wolfe with Bear Stearns. Please go ahead.
Ed Wolfe - Bear Stearns
Hi, guys. Chad, what’s the story, you have mentioned a little bit about working capital, but it's been working against you for a little bit now.
Could you give a little more clarification and when should that start to move more positively for you?
Chad M. Lindbloom - Vice President and Chief Financial Officer
Well, overall, if you look over at our history, the working capital does grow as the business grows. As we talked about last quarter, last year we made some significant improvements in the days of accounts receivables that were outstanding and it has moved slightly against us this year.
We expect the receivable collection to go up and down based on our branch's collection efforts, how willing the customers are to pay their bills quickly and things like that. So we expect it to fluctuate around.
Don’t think it's outside what’s normal. We approximately have 45 days worth of receivables at the end of September.
We have been as low as 42 days. So we are on the high end of what we have experienced in recent years.
So again that’s going to fluctuate around. And we haven’t seen anything that makes it seem like it's going to be different than the normal fluctuations.
Ed Wolfe - Bear Stearns
You're not seeing an increase in bad debt at this point.
Chad M. Lindbloom - Vice President and Chief Financial Officer
No, we're not, actually. Our bad debt experience is actually very good right now, as percentage of growth revenues compared to history.
Ed Wolfe - Bear Stearns
And John, before in response to Tom's question, you mentioned that, it's hard to track who is going in or out of business because once they leave the system you don’t know why. Can you just talk to number of carriers not doing business with you currently, versus how that was tracking six and 12 months ago?
Has there been much change in that?
John P. Wiehoff - President, Chairman and Chief Executive Officer
Throughout the last several years, each quarter we’ve continued to sign up a significant number of new small carriers and a smaller number of small carriers would drop off, and that pace has continued, that we can still sign up new carriers and drop off a number of them as well. So the way we monitor our carrier side is that when we haven’t interacted with them for a 12 month period of time, then they would drop off our active carrier list.
So our active carrier list has continued to grow, but not at the same pace as it was over the last couple of years. And I can’t really give you a lot more detail or color in terms of what our percentage penetration is of any of those, because we don’t track real cleanly, exactly what the total capacity is for every carrier that we interact with.
Ed Wolfe - Bear Stearns
Have you ever in the past downturns before had trouble finding capacity?
John P. Wiehoff - President, Chairman and Chief Executive Officer
Our approach on that Ed, is that everything is going to move. It’s just a question of how far things have to deadhead.
I know, it’s logical to assume that capacity is sort of a fixed thing, but the reality is that capacity can expand or contract depending upon deadhead miles and days that work and all the rest of that. So we’ve always been able to get things moved, it’s just a question of what do you have to pay and how many empty miles will there be.
So the general statement is that we will always find capacity, it’s just a question of what it’s going to cost and how much it’s going to take to get it done. So there is no question that it’s easier now in terms of finding something that’s closer to the point of origin.
And being able to hopefully pay less for it or having choices of where those carriers want to go.
Ed Wolfe - Bear Stearns
Okay, shifting gears for a second, seasonality. What’s your sense of, historically, third quarter was a stronger quarter, last year it was, but in '05 and '04, fourth quarter were stronger quarters.
And from an earnings perspective, almost every quarter except for '01 has been up in fourth quarter over third quarter. How do you look at fourth quarter given this freight environment and what feels like a weaker peak versus the seasonality of third quarter.
John P. Wiehoff - President, Chairman and Chief Executive Officer
When we talked earlier about variations from year to year or cycle to cycle, it does feel like the last couple of years with the hurricanes and ramping up in international shipments with larger customers, trying to manage inventories differently and stuff that, perhaps whatever history of patterns there were around fall peaks, might be changing a little bit. So we've always said this, Ed, but it’s really difficult for us to predict.
It’s really hard for us to say at this point what the fourth quarter is going to feel like and whether or not it will follow historical patterns or not.
Ed Wolfe - Bear Stearns
Okay. Cash flow, you've been buying back stock in kind of steadier flow.
Should we assume this is the new kind of $40 million plus a quarter kind of range? How should we think about that?
John P. Wiehoff - President, Chairman and Chief Executive Officer
We do look at it every quarter, and again, a big part of it's capital redeployment. We know that the cash can continue to build on the balance sheet.
So the repurchases will vary, based on our cash flow generation and any acquisition opportunities we see.
Ed Wolfe - Bear Stearns
What you see on the acquisition front? Is there any thing out there?
John P. Wiehoff - President, Chairman and Chief Executive Officer
We are continuing to look at things. Nothing imminent or nothing specific to talk about.
Kind of the same story as before. We are looking for other third party logistics businesses that could help us build out our network and offer new services
Ed Wolfe - Bear Stearns
Okay, thanks, guys. Appreciate it.
Operator
Thank you, next question comes from Alex Brand with Stephens. Please go ahead.
Alexander Brand - Stephens Inc.
Thanks. You guys hear that breathing, because that is driving me nuts?
John P. Wiehoff - President, Chairman and Chief Executive Officer
Yes, we do hear it, but that’s not us.
Alexander Brand - Stephens Inc.
It's not me either. But just a couple of quick questions.
And I apologize if you said this in your intro, because I just got on in Q&A. But the sort of gross profit spread range that you're in now, that you're clearly in the top end of.
Are we getting close to the end of when we… or let me ask a different way. When will we comp against that higher end range that you think is probably unrealistic to move beyond your historical spread range?
John P. Wiehoff - President, Chairman and Chief Executive Officer
I think we have been pretty close to that. One of the things, for several quarters now, Alex, and one of the things we have tried to point out in our release is that there’s two issues in the margins, there’s mix.
So when we have more higher margin activities like management fees or LTL business that’s going to drive up the transportation margin. So from a mix standpoint, gross profit margins could continue to move up.
But within the dry van truckload category for instance relative to our historic ranges, we have been on the high side of that range for several quarters. And history, if history repeats itself, we would start to move away from that when volumes started to accelerate.
And those incremental loads that we would get, we would probably have to start paying more to cover them, and those margins would start to compress a little or come back. So that long term inverse relationship between volume and margins what we would expect is that when the volume and demand in the marketplace starts to come back, that’s when we start to move away from that high end of the range.
Alexander Brand - Stephens Inc.
But from a comparison standpoint, is it first quarter of next year when your comping against kind of the high end of the historical range on truckload?
John P. Wiehoff - President, Chairman and Chief Executive Officer
Yes, the first quarter of this year was, yes, at the very high end of the range.
Alexander Brand - Stephens Inc.
Okay. And in the quarter, your volume growth was very good.
And I think you said last quarter that you felt like sort of, a high single digit market share growth was a sustainable number based on sort of the historical pattern. Is that kind of what you still feel like?
I mean this is obviously a little bit better in the double-digit range, do you feel pretty good about the sustainability of that?
John P. Wiehoff - President, Chairman and Chief Executive Officer
We pointed out the separation between the dry van truckload activity which is the largest component of it. And we did have higher growth in some of the refrigerated or LTL services.
So depending upon the mix of business and how successful we are, all of the growth is obviously selling new services. So that’s something that we have to continue to do each quarter and execute it.
But that would certainly continue to be a reasonable goal for us. What we have talked about before is that our long-term 50% growth goal implies some periods of tailwind of incremental freight from current customers, and some periods of time when there won't be incremental freight from existing relationships.
So we have to sell and take market share to grow, and that’s where we are right now. So yes, in this environment, mid to high single digit volume growth would be a reasonable target for us.
Alexander Brand - Stephens Inc.
Okay, that’s all I have, guys, thanks a lot.
Operator
Your next question comes from Ken Hoexter with Merrill Lynch. Please go ahead.
Ken Hoexter - Merrill Lynch
Great, good afternoon. Just on the average net revenue per employee, kind of slowed a bit.
I know you always say that your hiring is local, is there kind of any shift that you have seen in hiring trends as we go into this bit of a smaller period?
Chad M. Lindbloom - Vice President and Chief Financial Officer
No, we really didn’t do anything different. Again, as we grow larger and more diverse in our services with people, a lot of employee in Asia and South America and different business lines, we really break down those metrics by service line and by geographic location.
And by our measurements, our net revenue per person metrics were fairly consistent. So, no changes.
Are you saying the growth in that slowed down or…
Ken Hoexter - Merrill Lynch
Yes, the growth slow down, went from about 5% to about, I guess 3.5%.
Chad M. Lindbloom - Vice President and Chief Financial Officer
Yes, we are continuing to leverage that. and as John mentioned in his prepared remarks, we continuing to leverage the employees we have and try to get more and more productivity out of them.
But again, the 5% growth on that revenue per person that we have experienced recently, is high relative to previous years and we are still happy with 3.5% increase.
Ken Hoexter - Merrill Lynch
Okay, great. And T-Check, I guess as you talk about the slowing trucking environment, should we see that stand in a mid single digit until you start to see a rebound or would that be directly related to kind of the trucking flows?
Chad M. Lindbloom - Vice President and Chief Financial Officer
Yes, I think in a slowing environment like this, their net revenue growth would be more consistent with what it’s been this year. So yes, they are… T-Check, like many other areas of Robinson is working on new and different services and marketing as well.
So we would never be content with lower single digit growth. But similar to the freight management services within Robinson, when the activity levels and the demand for the trucks is slower, T-Check doesn’t get incremental transactions from existing customers like they do during high growth.
Ken Hoexter - Merrill Lynch
Okay, makes sense. And then over on the… I just want to clarify something, I guess, John, in his opening comments, said that volumes were up, but pricing was down a little bit because of the soft demand.
Can you talk about what level of declines you are seeing in the marketplace on the pricing side, and has that gotten worse over the past couple of weeks or has it stabilized?
John P. Wiehoff - President, Chairman and Chief Executive Officer
I think our van pricing compared to last year's third quarter was pretty consistent with what other truckers have been reporting which is down about 3% on a per mile basis
Ken Hoexter - Merrill Lynch
Yes. And has that gotten any worse or has it stabilized the last few weeks, months
John P. Wiehoff - President, Chairman and Chief Executive Officer
Again, we don’t comment on anything during the current quarter, during to quarter.
Ken Hoexter - Merrill Lynch
Can you talk about progression, did it continue to accelerate right up to the end of September .
John P. Wiehoff - President, Chairman and Chief Executive Officer
The rates compared to last year's rate, the rate of decline was relatively consistent throughout the quarter.
Ken Hoexter - Merrill Lynch
Okay, thanks for that. Thanks, John, thanks, Chad.
Operator
Thank you. Your next question come from David Campbell with Thompson Davis and Company.
Please go ahead .
David Campbell - Thompson Davis and Company
Hi, John, Chad. Is there anything unusual about the sourcing gross revenues in the third quarter?
They weren't up very much, relative to recent past. Anything unusual about third quarter sourcing?
John P. Wiehoff - President, Chairman and Chief Executive Officer
No, the gross revenues of sourcing, really just fluctuate due to the variations of the commodity prices that we buy and sell. So it's difficult for us to really shed a lot of insight without going down 100 or so commodities.
But it's just the fluctuation in the different prices.
David Campbell - Thompson Davis and Company
Depends on the mix of your commodities.
John P. Wiehoff - President, Chairman and Chief Executive Officer
Correct.
David Campbell - Thompson Davis and Company
Okay. And in answer to a question, I thought you said September's volume growth was the best of the three quarters or did I miss here something?
John P. Wiehoff - President, Chairman and Chief Executive Officer
Our net revenue growth per business day was stronger in September than any other month is what I said.
David Campbell - Thompson Davis and Company
Okay. And have you seen any increase in potential acquisitions in this soft environment or is it still about the same as earlier in the year?
John P. Wiehoff - President, Chairman and Chief Executive Officer
We have not obviously closed any deals or had any more positive experience, which is why we continue to increase our share repurchases and manage our capital that way. As you know, acquisitions are kind of hit or miss and you never know where you really stand on them, so it's hard to say exactly how the pipeline compares to a year or two ago.
But it is our hope, our first preference from a capital management standpoint would be to invest in new and different services and do internal growth and acquisitions. So we're going to keep looking, and hopefully we'll be more successful.
David Campbell - Thompson Davis and Company
Okay. Well, my other questions have been answered.
Thank you very much.
John P. Wiehoff - President, Chairman and Chief Executive Officer
Thank you.
Operator
Thank you. Our next question comes from Mike Hamilton with RBC Dain.
Please go ahead.
Michael Hamilton - RBC Dain Rauscher
Good afternoon. As you look at the various initiatives that you've got going in terms of driving revenue, what things do you think are worth commenting on at this stage.
In other words, taking a 12 or 18 month perspective, what areas of focus do you really expect to see gains and acceleration?
John P. Wiehoff - President, Chairman and Chief Executive Officer
Everything, hopefully. We really have separate teams within the company that focus on each of the different service offerings that we have as well as account management teams that work on integrating the service offerings and trying to figure out, listen to our customers and figure out what it is that they want or need.
So each of our service line areas has 15% plus growth targets and hopes to be successful in what they're doing. And a lot of what their actual growth will turn out to be, depends more upon our customers decisions of how they're going to manage their business or how well they grow.
So, it is hard to predict. Obviously things like transportation management services are newer to us, so it's easier to grow them at a higher rate.
The global forwarding network has a lot of places around the world where we don’t have a lot of presence today, and we have a lot of unexplored territory. So we have pretty high growth aspirations for that.
Within the truck category, our European truck business has a lot of opportunity to get into new lanes and to get into new customers. So there's a litany of things like that where we probably have slightly higher volume growth expectations than we do in the traditional dry van North America services that are a little bit more mature.
Michael Hamilton - RBC Dain Rauscher
Along that line, is there any area, where you're driving most investment at this stage, I mean, in the big picture?
John P. Wiehoff - President, Chairman and Chief Executive Officer
Our investments are people and technology, and we're investing in both of those. We're hiring people in each of those categories.
We continued to invest a lot in the LTL arena. We talked about our domestic air investments, which obviously expedited ground services and domestic air services, sort of coincide.
But in general, our goal is to be a broader supply chain services company and invest in all these different modes and services. So we are trying to do new and different things in each of them, both from adding expertise of people and adding technology and process investments.
And how fast we go in each of them is a combination of how well our people do, and where our customers are asking for.
Michael Hamilton - RBC Dain Rauscher
Thanks, John.
John P. Wiehoff - President, Chairman and Chief Executive Officer
Yes.
Operator
Thank you. And our last question comes from Justin Yagerman with Wachovia Securities.
Please go ahead.
Justin Yagerman - Wachovia Securities
Can you hear me, guys? Can you hear me?
John P. Wiehoff - President, Chairman and Chief Executive Officer
Are you on?
Justin Yagerman - Wachovia Securities
Yes, I think I'm on here. I'm sorry, I'm calling from a cell phone.
Coming at the capacity question from a different angle, wanted to get the sense that if in the T-Check division you have been seeing an increase in defaults on payments, or any kind of that sort of thing coming from small carriers in the marketplace.
John P. Wiehoff - President, Chairman and Chief Executive Officer
When T-Check does business with smaller carriers, they tend to be prepaid accounts. So even when those small carriers go out of business, we don’t experience very much bad debt loss due to them, because they have to pre-fund.
So, it's really only when we extend receivables in our T-Check business, it is to well-established carriers, that we check their credit and things like that. And even with those carriers, the terms are relatively quick, like three to five days on average.
Justin Yagerman - Wachovia Securities
Have you seen any of that activity slowing down in a big way or I guess asked a different way, have you seen a decrease in the sign-ups at T-Check?
John P. Wiehoff - President, Chairman and Chief Executive Officer
No, we haven't. As a matter of fact, we have some specific initiatives around targeting small owner operators with our card, fuel card services as well as broader MasterCard branded services so that they can use it for more than fuel.
So we've actually had growth in the small carriers that we're signing up, but it's probably more driven by the fact that we're offering broader and different services to them rather than just fluctuating with their overall success in the economy.
Justin Yagerman - Wachovia Securities
Okay, that’s fair. When you look at… I guess, you guys have an interesting view of both the domestic and the international economies, and as you look out, have you seen an increase in kind of the decoupling between international and U.S.
from an economic standpoint right now? And maybe a little color on what you're seeing from the truck business that you have in Europe would be interesting.
John P. Wiehoff - President, Chairman and Chief Executive Officer
The challenge with that is it varies so much on a customer-specific basis. We have many customers that are trying to work with us, and integrate their supply chain.
So we are doing both international and domestic services for them. We have other customers that separated and don’t give us good visibility to what they're doing.
One specific example that has had a meaningful impact on the trucking environment is the Canadian situation with regards to the Canadian dollar being now worth more than the US dollar and a significant change over the last several years around that. There has been meaningfully different flows in terms of when trucks want to cross the border and the rates they're asking for.
So even when we think about international and currency and border crossing issues, right within the North America truck market, it's probably been one of the more vivid examples of how the US economic situation has had a pretty big impact on the freight flows.
Justin Yagerman - Wachovia Securities
That’s really interesting. All right, thanks, appreciate the time, guys.
John P. Wiehoff - President, Chairman and Chief Executive Officer
Thank you.
Angie Freeman - Director of Investor Relations
Thank you for participating in our third quarter 2007 conference call. This call will be available for replay in the investor relations section of the CH Robinson website at www.chrobinson.com.
It will also be available by dialing 800-405-2236 and entering the passcode 11097521#. The replay will be available at approximately 7:00 PM Eastern Time today.
If you have additional questions about our third quarter results, please call me, Angie Freeman at 952-937-7847. Thank you.
Operator
Thank you. Ladies and gentlemen, that will go ahead and conclude our conference call.
We thank you again for your participation. And at this time, you may disconnect.