Jan 31, 2007
Operator
Good day, ladies and gentlemen, and welcome to the fourth quarter earnings conference call. My name is [Onika] and I’ll be the operator for today.
At this time, all participants are in a listen-only mode. We will conduct a question-and-answer session towards the end of this conference.
(Operator Instructions) As a reminder, this conference is being recorded for replay purposes. At this time, I would now like to turn the call over to your host, Mr.
Marc Grossman, Senior Vice President of Corporate Affairs for Hilton Hotels Corporation. Please proceed.
Marc Grossman
Thank you, and good morning, everybody, or good afternoon, if you’re on the east coast. Thanks for joining us for our fourth quarter earnings call.
Before we get started, let me just remind everyone that the press release we put out this morning and the conference call we’re having contain forward-looking statements within the meaning of federal securities law, including statements concerning business strategies and their intended results, and similar statements concerning anticipated future events and expectations that are not historical facts. Forward-looking statements in the press release and in the call this morning are subject to numerous risk and uncertainties, which could cause actual results to differ materially from those expressed in or implied by the statements herein.
I will also tell you that today’s call is being webcast. To access the call on the web, just go to www.hiltonworldwide.com, go to the investor relations tab, and then click on quarterly conference call.
The replay of this call will also be available until February 7th at 8:00 p.m. Eastern time.
The phone number for the replay is 888-286-8010, passcode 40962114, and the call also will be archived on our website. So to get started, we’ve got a few brief comments from our President and Chief Operating Officer, Matt Hart.
Matthew J. Hart
Thank you, Marc, and hello, everyone. As you know, we like to save on the commercials and devote most of the time to your questions, but I just have to comment on what an outstanding year 2006 was for our company.
Our two top priorities in 2006 were to run the business well and to integrate Hilton International, and we were very successful on both counts. On the business front, our management and franchise fees increased over 50% for the year, and this growth came about from a combination of RevPar gains, unit growth, and of course the Hilton International acquisition.
We added 223 hotels to our system last year, and we expect to add another 900 hotels and 120,000 rooms in the next three years. We made a great start on international expansion of our family of brands, most significantly the deals we signed in China and India.
Our own hotels experienced big gains in RevPar and profitability. With regard to the balance sheet, our debt level was reduced by about $860 million from September 30, 2006, and the asset sale program that Bob is directing is going great and we’re expecting to complete several dispositions in the coming months.
In terms of the integration, our domestic and international teams are working together beautifully. I’m very glad that many of you got to meet the HI team at our investor conference last month.
We are busy installing our operating systems around the world, and I can tell you that our team members are pumped. 2007 and beyond looks good, too.
We’re signing up lots of new deals across our family of brands, and we have the largest development pipeline of any U.S. lodging company.
We are continuing to see high demand in cities where we have a major presence, like New York, Hawaii, Chicago, London. Our group bookings are looking good.
Our timeshare business continues to flourish and we have some really spectacular projects underway in our four key markets. We have a great team in place and we are all looking forward to an excellent year in 2007.
So with that small commercial, we’ll go back to Marc.
Marc Grossman
Okay, Matt, thanks. I just want to mentioned also that Steve Bollenbach, our CEO, and other members of senior management team are here ready to answer your questions.
With that, Operator, let’s get started.
Operator
(Operator Instructions) Your first question comes from the line of Jeff Randall with AG Edwards. Please proceed.
Jeff Randall
Matt, I wondered if you would comment on the RevPar outlook for ’07. Three months ago, you guys were looking for 7% to 9% growth, and now it’s 9% to 11%.
If you could comment on what specifically has changed over the last 90 days to cause you to ratchet up your expectations?
Matthew J. Hart
Really what we did is we went out to the properties we had been in the process of formulizing our budgets when we had our conference with you all. Since then, we’ve finished that work and when you look at property by property and look at the group business outlook and what our people in the field are looking for, that’s what came out.
Jeff Randall
I guess just as a follow-up, why is it that you’re raising the top line expectation by 20%, but at the owned hotels, you’re still looking for basically the same owned margin growth? It would seem like you would be getting some additional flow-through alongside with RevPar increase.
Matthew J. Hart
I think that’s a fair question. We’ve been looking very carefully at the cost components of the business.
I think we’ve done a good job on the healthcare side of things over the past couple of years. One that is a hard one for us to really model is the energy costs.
As we go through the budgets in October, we have a certain assumption about what fuel costs are going to be, and then several weeks later, it’s a lot different, so that one is a little harder for us to quantify. Bob, do you have some more color on the margin side?
Robert M. La Forgia
I actually have color on two points, Matt. First of all, the guidance that we gave during the investor day was a three-year compound annual growth rate guidance of 7% to 9%.
So it wasn’t a one-year guidance target, Jeff. In terms of the margins, part of the increase or the change from the prior guidance in terms of top line growth was due to foreign currency, and that wouldn’t impact the margin numbers because you’re using the same exchange rates for revenue and expenses, so that doesn’t change the margin number.
Jeff Randall
Okay, and then Bob, if you could just comment on the use of the foreign tax credits. It looks like your effective rate is dropping from 38% to 33% for ’07.
What happens in ’08? Can we assume the rate is closer to 40% beyond ’07?
Robert M. La Forgia
Let me just comment a little bit. I’ll just spend a little bit more time in answering your questions directly, but we did do some judicial tax planning last year to put in place a structure so we could claim a credit on our 2006 tax return for 100% of the taxes paid in foreign jurisdictions.
So that is really what resulted in bringing our effective tax rate down from what we thought it was going to be for the year, about a 38% run-rate, to a run-rate of about 33%. We did have one-time credits in the ’06 period that brought it down further, but adjusting for those credits, the run-rate is 33, so we’re consistent between ’06 and ’07 in terms of our full-year effective tax rate.
In ’08, two things, two comments on ’08 and beyond. One is that we still have our synthetic fuel JV, that the credits associated with synth fuel expire at the end of ’07.
So if you take that out of the mix in ’08, you would expect to see our effective tax rate go from 33% to 34%, roughly. The only other caveat, the second point I wanted to make was in terms of international asset sales, to the extent that we sell international assets and the mix of income between U.S.
income and foreign source income changes, that will also have the effect of moving up our effective tax rate. But I at this time cannot predict what that impact will be.
Jeff Randall
Okay, and just to clarify something you said on my first question, the top line growth being due in part to foreign exchange. Can you give us a sense for what the RevPar outlook would look like in ’07, excluding the impact of foreign exchange?
Robert M. La Forgia
It would be at the lower end of the guidance range.
Marc Grossman
Okay, Jeff, we’re going to give somebody else a chance.
Jeff Randall
That’s great. Thank you.
Operator
Your next question comes from the line of Joe Greff with Bear Stearns. Please proceed.
Joe Greff
Good morning, everyone. Matt or Bob, could you just talk about the ’07 RevPar outlook and whether the international stuff is, you’re forecasting much different RevPar growth rates there for the domestic.
Then also break it out, how you look at the rate of margin improvement, international versus domestic.
Robert M. La Forgia
Domestically, basically the RevPar growth is the same domestically and internationally. It falls within that worldwide guidance range of 9% to 11%.
So there’s not a blending going on. There is a blending going on, but it happens to be the same guidance range.
Joe Greff
Okay, great. As I look at the other operating expense on the P&L, Bob, I know that includes some of the time share expenses.
If I just look at the non-time share expenses in the other operating expense line, how much does that grow in ’07 versus ’06? I know you’ve talked about marketing spend and branding spend and things like that.
What’s a good run-rate for that in ’07 versus ’06 that’s implicit in your guidance?
Robert M. La Forgia
I don’t have it with me, what the non -- most of the number is time share related expense.
Joe Greff
$491 million for the year, of that 736 is time share?
Robert M. La Forgia
Right, so the other part is what we call other operating expenses excluding time share, which is more or less the corporate related expenses that we allocate to our operations. Those will increase along with corporate expenses in 2007.
We had talked about on our earlier call costs associated with international development and brand support costs, so that will be increasing year over year. We also talked about the -- Matt mentioned in his opening remarks the rollout of our technology initiatives.
There’s going to be an expense associated with that that’s going to be hitting both our corporate expense line and those other operating costs. We have just general levels of inflation, and then we also mentioned in our press release that we will have increases in our stock compensation costs, and that is in part due to the fact that we’ve now included our Hilton International management team members in our equity compensation plans.
Joe Greff
My final question, Bob, in the press release, you guys reference asset sale status, and that you’re past the first round, second round. How many rounds do you actually go through before you actually have a final offer?
Robert M. La Forgia
Usually by the end of the second round, when the second round numbers come in, you pick your lead horse.
Joe Greff
Okay, so we’re pretty close?
Robert M. La Forgia
Yes, I think Matt mentioned in his remarks that we hope to close on the majority of the deals by mid-year.
Joe Greff
Thanks, guys.
Operator
Your next question comes from the line of David Katz with CIBC World Markets. Please proceed.
David Katz
Good morning. Along some of the same lines as Joe and Jeff, I’m looking at particularly the outlook for leased hotel RevPar growth, which basically doubled since your last guidance in the third quarter.
Maybe this is a better question for Ian or anyone, what goes into that going from 4% to 5% to 8% to 10%? The assumption is that it’s basically the same pool of properties in there.
How did that occur? My second one is I’m looking at your fourth quarter international RevPar growth, which seemed a little bit low, excluding the foreign exchange, given some of the numbers that we see published on a regular basis.
If you could help me with both of those, I’d appreciate it.
Robert M. La Forgia
Is Ian on?
Ian R. Carter
Yes, I can just about hear you.
Robert M. La Forgia
Okay, well, Ian --
Ian R. Carter
Do you hear me?
Robert M. La Forgia
I’ll take the question, and then if you want to add anything to it, that would be great. First of all, on the leased hotels question, the doubling of the guidance range in RevPar is substantially due to foreign exchange.
A lot of the leased properties are up in the Nordic region, and we saw a significant strength of those currencies against the dollar in the fourth quarter. In fact, the Swedish Krona went up 10.5% in the fourth quarter.
Again, much of the increase relates to foreign currency. However, that being said, we do see and project strength for leased properties across the Nordic in 2007, as well as in continental Europe and in the U.K.
On the second question regarding the fourth quarter international RevPar growth, really a couple of factors. One is that the Metropoles that we closed on in late November came out of the comp set.
As we all know, London had a very strong 2006 and they had a strong fourth quarter of the year 2006. So that was partially the reason why the RevPar numbers did not appear as strong as you may have been expecting.
Additionally, we did see a bit of weakness in our hotels in Germany, and they were really related to just a few specific items as opposed to any market trend there.
Marc Grossman
Ian, was there anything you want to add to any of that?
Ian R. Carter
Yes. David, I think as you know, because we discussed in the past, our acquisition in the Nordic region, within Scandic from a trading perspective, it was always better and it just continued to improve in Q4 and look good as we move into 2007.
We had a real strong quarter, so the underlying business was strong, notwithstanding what Bob has said in terms of the FX guidance.
David Katz
So if we were to split that upside, and not holding you to any specifics, but if we were to try to come up with some relative way to split the upside there, it’s definitely incrementally more fundamentally positive, but more so on FX. Is that a fair way to say it?
Robert M. La Forgia
Yes, I would say that’s a fair assessment.
David Katz
Okay, thanks.
Operator
Your next question comes from the line of Bill Crow with Raymond James. Please proceed.
Bill Crow
Good morning, guys. In the outlook for ’07, could you split the RevPar guidance between North America and international?
Matthew J. Hart
It’s the same.
Bill Crow
Okay. You talked about in the fourth quarter that you did not suffer any interruptions from renovations at those three hotels.
What are you anticipating early this year?
Matthew J. Hart
We’ve had the three properties. We’ve had Hilton New York, we’ve had the Waldorf Astoria, and we’ve had the Hilton Hawaiian Village.
For the full year, the displacement will be less. We’ll take more rooms out of service in the first quarter at the New York Hilton, but then we’ll effectively be done with that complete redo of the thousand rooms, so we’ll really be happy to have that behind us.
The Waldorf, the work will continue through the year, and that’s been that rewiring project that’s been going on. The Hilton Hawaiian Village will be also throughout the year, light in the first quarter and then we tend to try to do the work when occupancies are a little lower, so we spread that one out effectively through the year.
Bill Crow
Can you help us, Matt or Bob, think about the layout of the year? Because you obviously have negative impact from the ownership of Hilton International in the first two months of the year.
The RevPar data we’ve seen thus far has been pretty uninspired for the industry. I’m just trying to think about how back-end loaded your results for the year might be, or what we should think about for the first quarter.
Robert M. La Forgia
Bill, we don’t break it out by quarter. We just don’t want to fall into the trap of thinking about things on a monthly or quarterly basis.
I mean, you can look at your typical seasonality of the first and third quarters not being as strong as the second and fourth, but at this point, I think we would rather not get into describing guidance or looking at each individual quarter.
Matthew J. Hart
The only thing I would add to that is, in terms of the displacement factor, quarter over quarter it probably will be greatest in the first quarter because of the New York Hilton.
Bill Crow
Right, okay. All right, so would we anticipate that we’d see earnings down year over year in the first quarter?
Is that a fair question?
Robert M. La Forgia
We’re really not going to give quarterly guidance. Good try, though.
Bill Crow
Fair enough. Thanks, guys.
Operator
Your next question comes from the line of Michael Millman with Soleil Securities. Please proceed.
Michael Millman
Thank you. Looking at the industry data for last year, we see that the occupancy continued to decline quarterly even before you had the Katrina distortions in the numbers.
I was wondering if your corporate negotiations have changed, or if the corporations are taking a stronger stand now than they might have at the beginning of the year because they see that occupancy is going down. Maybe you could also comment on why are you seeing occupancy going down.
Are we in fact seeing that supply is coming on at the same rate or better rate than growth?
Matthew J. Hart
On the corporate negotiated rate side, no, we’re not seeing push-back. In the large group segment, it’s still a competitive market, but we’re seeing a good, strong, mid-single digit room rate increases in that segment.
I believe that we’re forecasting an increase in occupancy for the year.
Robert M. La Forgia
Yes, we expect for our North American owned hotels for ’07, we expect occupancy to be up about 2 percentage points.
Matthew J. Hart
The reality against these hotels, these big hotels that we have, we still don’t see any significant new build competition, and nothing on the horizon. The cost of the new builds are just not economic, by and large, in the big cities that count for us, like New York and Hawaii and Chicago.
Michael Millman
Thank you. On the time share, are you seeing any difference between or have a different outlook for the time share versus the fractional or the -- I guess I’m thinking of what we’re seeing in the housing market, if that is more related to the fractional.
Matthew J. Hart
We’re not in fractional. Our focus is strictly on the interval ownership.
Our strategy has been to focus on four markets. I think in the press release, we showed pretty strong price increases and pretty strong unit growth, so we don’t see any correlation to weakness in housing to sales and development of time share.
Again, I’ll emphasize what spectacular projects that we’ve got underway. Those of you in Manhattan know that the project on 57th Street is going to be a big winner.
Las Vegas continues to be really strong. We have a third project now in Orlando that we’re going to start, and our projects in Hawaii, the two of them, the one on the big island and the one at the Waikiki are going to be just fantastic properties.
We’re really, really excited about that. Just thinking about the time share business for us, you’ve got absolute, built-in growth for the next three years or so.
Michael Millman
Thank you very much.
Marc Grossman
Thanks. Next question, please.
Operator
Your next question comes from the line of Will Marks with JMP Securities. Please proceed.
Will Marks
Great, thank you. I just have a question on worldwide, are we seeing any difference in multiples internationally versus U.S.?
Matthew J. Hart
In terms of asset sales?
Will Marks
Yes.
Robert M. La Forgia
It’s really a function of the market, any given market, any given hotel. We’re hearing, if you look at all the broker reports, that cap rates continue to be compressed, both here and in Europe.
They’re a little bit stronger in Europe because the belief is that when the buyers are underwriting their purchases over in Europe, they’re able to make -- they feel a little bit better about the RevPar and earnings growth potentials, potentially. But really, it really comes down to the specific hotel and the specific market.
Will Marks
Okay, and one other question. On your recent press release, did you give any kind of expectation in terms of when the Board plans to make a decision on a new CEO?
Stephen F. Bollenbach
I think our Board has done a terrific job over the last couple of years in planning for my succession, so they’ll continue to do that. I think we’ll probably have an announcement, the Board will probably have an announcement some time before early summer.
Will Marks
Okay, great. That’s all for me.
Thank you.
Operator
Your next question comes from the line of Celeste Brown with Morgan Stanley. Please proceed.
Celeste Brown
Good morning. Coming back to the exchange rates, I know you’re not in the business of forecasting exchange rates, but could you just talk about what kind of exchange rates you used in your forecast?
If the Pound and the Euro come in, what kind of pressure can we expect to see in terms of your own RevPar guidance?
Robert M. La Forgia
When we put our final forecast together, we took a look at forward rates for each of the currencies where we have our hotels, and we picked a number for each currency and we used that in our projections. So the answer is we use multiple exchange rates depending on the amount of EBITDA coming from each part of the business internationally.
Celeste Brown
I guess my question is are you using sort of the peak, almost peak numbers we are seeing on the Pound, like $1.96 or is it something a bit more modest than that?
Robert M. La Forgia
I don’t have it with me, the exact rate we used, but it would be pretty close. We picked the rate back in the middle of December, so it’s pretty close to where it is today.
Celeste Brown
And then if exchange rates come in, because again, as you mentioned earlier, your expenses are in the same currency, we shouldn’t see an impact on your EPS?
Robert M. La Forgia
Shouldn’t see an impact on the margins, but you would see an impact on EPS. You would.
Celeste Brown
Right, okay. Thank you.
Operator
Your next question comes from the line of J. Cogan with Banc of America Securities.
Please proceed.
J. Cogan
Good morning. I have a few questions for your.
First, Bob, could you tell us what your assumption is for energy cost increases in 2007 embedded in your guidance?
Robert M. La Forgia
Our energy costs are different from North America versus outside of the U.S. It’s just really a function of the ground-up forecasting that we do.
I think in general, putting everything together worldwide, we’re expecting energy costs to be roughly flat.
J. Cogan
Okay, got it. And as it relates to the spending for the growth that you’re doing, as you highlighted in those different areas, I take it, just to confirm here, that it does not change the long-term outlook through 2009 as it relates to the guidance you provided at the analyst day?
Robert M. La Forgia
Try it again, J.
J. Cogan
I’m saying basically is that it’s been somewhat of a black box. You’ve been highlighting before that there was going to be some incremental spend, both for the brands and then also for international development, although we never really got this specific in regards to numbers as it relates to ’07.
So I’m just saying that as we continue to look at the long-term view of the company in regard to the 2009 earnings guidance range that you provided at the analyst day, I take it that hasn’t changed over the last few weeks? It’s just now we’re a little bit clearer on how much you’ll actually be spending on those initiatives in ’07?
Robert M. La Forgia
No, it hasn’t changed.
J. Cogan
Okay, I just wanted to confirm that. A couple of others: as it relates to the balance sheet, if you’re this far down the road in regard to first, second round bids et cetera on these many, many asset sales, which could be fairly significant in terms of gross proceeds.
Has the company, has the Board contemplated becoming maybe more aggressive with the buy-back sooner than later, given how the stock has had a big run already, and in order to compete and create more value for current holders?
Stephen F. Bollenbach
The way that we think about the buy-backs and the way the Board thinks about it is that we don’t want to keep investment capacity in the company just to have it, and so when we feel that we don’t have good investments available for our shareholders, then we do intend to return money to the shareholders. Having said that, we’re moving along very quickly.
These asset sale programs obviously help the case. So while it’s not necessary to sell these assets to reduce our debt to an investment grade level, it looks like that’s just going to happen.
The summary I guess is that the availability of cash inside the company for stock repurchase I think will happen sooner than I would have said a year ago.
J. Cogan
Okay. Then a final question or so, on the pipeline, if you’re going to add 40,000 rooms, or maybe 35,000 in ’07, 40,000 in ’08, what should we expect the net to be, just to kind of get back to that -- you were talking 7% growth rates before, which is on a gross basis.
Should we expect to see that many rooms coming out on a net basis to get a little bit lower, or would it be pretty close to 7% net too?
Stephen F. Bollenbach
Well, if it were close to 7% net and gross, that would mean we would not be reducing any hotels in our existing portfolio, and you know that we’ve got Hamptons that are now 20, 22, 23 years old, and we’ll continue to call those out at the end of their useful life, and add perhaps new Hamptons in the areas where they’ve been removed. I think our removals will probably look a little lower going forward than they have in the past, just because we’ve had some big ones come out, like for example, in Q4, you’ll notice we had nearly 4,000 rooms come out.
Half of those, or almost half, were the Coral Hotels that were in the Caribbean. So that will be something that we will not be repeating going forward.
It won’t be 7% net, but it will be a good healthy number.
Matthew J. Hart
I wanted to give a little bit of color to the question that I thought that you had asked in the front. We have all this growth plan and we are staffing for it, and I think, Bob, in our budget, we go from like 25 development people to almost 75?
Robert M. La Forgia
85, yes.
Matthew J. Hart
85, so we are hiring really good people. There’s a lot of excitement in the international marketplace among the development community.
So that was a sizable chunk of what that additional cost is for the company. But we think that’s the right investment for us to be making.
J. Cogan
For the most part then, it’s going to be an ongoing cost for the next few years, but built into the ’09 numbers?
Matthew J. Hart
Yes, but again, I think once you’ve got the team established, there’s not much marginal cost involved, and the model for that of course is in the States here, where we probably have about the same number of development staff over the past several years, but once you get the machine going, it really can cook.
Robert M. La Forgia
But all that is baked into the long-term forecast that you saw in December.
J. Cogan
Great, thanks a lot.
Operator
Your next question comes from the line of Harry Curtis with JP Morgan. Please proceed.
Harry Curtis
A quick question on time share. You’ve isolated the 2007 pre-tax shift of $60 million.
Does that shift end at 2008? How should we be thinking about 2008 time share as it pertains to the percentage of completion impact?
Robert M. La Forgia
We would expect most of that deferral that we’re having to record in ’07 to reverse in 2008.
Harry Curtis
Okay, that answers the question. Thank you.
Operator
Your next question comes from the line of Will Truelove with UBS Warburg. Please proceed.
Will Truelove
Congratulations on the good quarter. I have three questions.
First of all, the first question is about the external growth of the 900 hotels. Can you give us either a breakdown on how much you think that will be domestic versus international?
Maybe not just by hotels but maybe by earnings potential? My second question relates to time share.
Has there been a change in the trend in what I’ll call the tour-to-buy ratio? Has that changed at all?
Then, the third question is, it looks like you bought two Scandic hotels potentially in the fourth quarter. Are those two that you bought going to be part of the assets that you sell going forward, or what was the thinking behind that?
Thanks.
Marc Grossman
Maybe starting with the first one, Tom, do you want to talk about breakdown between international and domestic?
Thomas L. Keltner
I think you have to look at more than three years. Over the next five years, we expect that we’ll open 1,000 hotels in North America, and over the next 10, 1,000 outside of North America.
It will take two or three years before the international growth will accelerate beyond what HI already has in their pipeline. Our pipeline of 770 some hotels is about 10% of that is international, and that will begin to accelerate as we execute against, for example, the two major deals that Matt talked about earlier, as we execute against the India deal and as we execute against the deal in China and begin to approve specific projects within the overall number.
So it will shift to a greater percentage of international than it is today, but it will take three years, four years until you see that major change.
Matthew J. Hart
On the time share, there hadn’t been much of a change. Our marketing costs as a percentage of our sales has been pretty steady for the last several years.
I think the biggest change that we face is that the properties that we’re developing are higher-end. They are in really the most desired, four season vacation markets, so the cost of what we’re building is higher, the product that we’re offering is higher, the average price per unit is higher.
So we’re having to seek a little bit different customer. The person that was, you know, you’d sell for $12,000 week unit that would finance most of it, it is a much different purchase decision than someone who is buying a week that costs $70,000.
So it’s a refinement in the target market for what we seek, but overall, the statistics have stayed relatively the same in terms of margins and marketing costs and so on. Then the third question was on Scandic.
We had exercised an option to acquire a couple of Scandic properties. Really, the very low price option, and these are properties that were in our lease portfolio that are now owned, but they are all included in the sale process for the whole Scandic portfolio.
Will Truelove
Great, thanks.
Operator
Your next question comes from the line of Steven Kent with Goldman Sachs. Please proceed.
Steven Kent
Two questions. First, just on ’08 profit flow-throughs.
As you get further out, Matt, do you expect that some of these initiatives, the technology initiatives, the marketing initiatives, will start to come off a little bit and then you’ll start to get a more significant profit flow-through? Maybe you could walk me through that specifically.
The other question is, you’ve done a very good job of doing better than the overall Smith travel statistics for the industry for the fourth quarter, in particular. I’m just wondering, when you look at that relative to your peer group, are you taking market share?
Is it because you’re in specific markets? Is it type of hotel?
All of those things have been things you have discussed in the past, but maybe you could identify which one specifically this quarter or going forward seems to be the biggest driver?
Matthew J. Hart
Okay, so you asked about 2008, and of course we don’t give 2008 guidance.
Steven Kent
Yes, but I mean -- but Matt, you made a very big point of saying that you’re doing things to improve your flow-through and your profitability, so if you could start to talk about how that starts to -- if that in fact starts to happen in the next year or two.
Matthew J. Hart
And the answer to that is yes. We always target investors.
We don’t necessarily target ourselves. We would like to target higher because the RevPar growth has been coming so much from rate, but we generally like to think in terms of our business as a 1.5 times flow-through.
In other words, if RevPar is up 5, we would expect EBITDA to be up 7.5. We have been very aggressive, particularly in the Hilton brand, for the last couple of years, increasing the marketing allocation.
Of course, we’ve done a lot of things in the rooms, and we definitely see that paying off, and that leads to the second question: are we taking market share from our competitive set? The answer is absolutely yes.
All of the things that we’ve been doing, it’s been very, very gratifying to see the numbers come through. We survey our own guests, and we see our satisfaction and loyalty tracking numbers have gone up steadily over the past couple of years, especially for the Hilton brand and the Hampton brand, by the way.
We’re seeing that the Smith travel numbers of course are showing higher RevPar increases, and we’re seeing the surveys that we do from outsiders, J.D. Powers in particular, have shown very strong linkage between guest satisfaction, and then we of course link that to our ability to raise the rate.
So it is very gratifying. It’s all working, and honestly, I don’t see any additional initiatives that we’re going to have to do, so I think it’s just kind of doing more of the same.
Marc Grossman
I think also, Steve, it’s the second part of what you said in terms of where we are when you think about the big boxes that we own in Hawaii and New York, those markets have been so strong and we’re in the bulls-eye location with the most meeting space. That is certainly a contributing factor to out-performing the Smith travel numbers.
Thomas L. Keltner
Let me just give a little more color on the industry, not on our big hotels. Matt was right.
Every single one of our brands had increased customer satisfaction by our own studies throughout the year, and every single one of our brands gained market share year over year. So I think that’s a statement about how customers like our brands, but also as you noticed the industry numbers, occupancy has been flat for the industry to just a tick down over the last two or three months.
So what that means is that in a lot of places, people have more choices because hotels were not quite as full as they were in the past. In those environments, our brands do even better.
They gain market share, so if the industry does slip a little bit more, I think our brands are going to continue to gain market share, and they are all at substantial premiums, as you know. The fact that we’ve gained market share and the customers are happy is translating directly into the largest pipeline in North America of any North American company that Matt referenced earlier, so it all works in that wonderful circle.
Matthew J. Hart
You have to make Tom show his circle chart he showed at the investor day. That’s how it all works.
Steven Kent
I have it up in my office. Thank you.
Operator
(Operator Instructions) The next question comes from the line of David Anders with Merrill Lynch. Please proceed.
David Anders
Great. Matt or Tom, maybe you could comment a little bit about your customers, your end customers in the business transient group and leisure.
Give us a little observation on kind of what the trends are. Is RevPar being carried by business transient or the group business?
How do we think about that?
Matthew J. Hart
Going forward?
David Anders
Yes.
Matthew J. Hart
Going forward, our expectation is that the group business and the IBT business will be about the same. We’ll probably do a little bit more on the group side.
I think if you look back at our company the last couple of years, I guess the Internet has something to do with it. We probably haven’t done as much group business as an ideal for us would be, mainly because of the food and beverage side of things.
It’s been painful for us the past couple of years. You know, we say well, the RevPar was up but the EBITDA wasn’t quite where we thought and it was because our food and beverage and banquet business wasn’t what it should have been or could have been.
So we’re going to try very hard in ’07 to kind of maximize what the -- kind of a yield management, both in terms of the rooms business and the food and beverage business, and so we’re going to try to get an even larger portion of our business on the group side. We’ll see a little bit higher rate we think on IBT, but we’re hoping that with more group business, we’ll be able to get more banquet and food and beverage business, which will help that flow-through.
I don’t know if that answered your question, but that’s the direction we’re going in.
David Anders
Just generally speaking though, are you still shifting away from the leisure traveler, Hawaii aside for a moment, and trying to orientate your business more towards business?
Matthew J. Hart
Not really. It’s hard to differentiate those.
It’s hard to say okay, this person is a leisure traveler and this person is IBT. It’s easier to differentiate between the group and the individual traveler.
I think also when you think about Hawaii, certainly a big leisure business, but the fact is that the Hawaiian Village, we do a whole lot of group business there, with all the group incentive and conventions and everything else. It’s really even more of a business and group hotel than you might ordinarily think.
David Anders
Okay. Thank you.
Operator
At this time, there are no questions in queue. I would now like to turn the call back over to Mr.
Marc Grossman for closing remarks.
Marc Grossman
I think Bob has something he wants to add on here.
Robert M. La Forgia
I would assume that everybody saw this morning the upgrade from Fitch. Fitch had upgraded us to Double D Plus and changed their outlook on us from stable to positive, so we think that’s great news and we certainly appreciate it.
Marc Grossman
And a good way to end this call. We thank everybody for joining us this morning and we’ll be talking to you soon.
Thanks a lot.
Operator
Ladies and gentlemen, this concludes the presentation. You may now disconnect.
Thank you and have a good day.