Ollie's Bargain Outlet Holdings, Inc. logo

Ollie's Bargain Outlet Holdings, Inc.

OLLI US

Ollie's Bargain Outlet Holdings, Inc.United States Composite

85.40

USD
+0.55
(+0.65%)

Q3 2015 · Earnings Call Transcript

Dec 10, 2015

Operator

Good afternoon and welcome to the Ollie’s Bargain Outlet Conference Call to discuss Fiscal 2015 Third Quarter Financial Results. At this time, all participants are in a listen-only mode.

Later we’ll conduct a question-and-answer session and instructions will follow at that time. Please be advised that reproduction of this call in whole or in part is not permitted without written authorization from OLLI's.

And as a reminder this call is being recorded. On the call today from Management are Mark Butler, Chairman, President and Chief Executive Officer and John Swygert, Executive Vice President and Chief Financial Officer.

I will turn the call over to Mr. Swygert to get started.

Please go ahead sir.

John Swygert

Thank you and hello everyone. Mark will review our business, and I will discuss the third quarter financial results and our outlook for fiscal 2015.

We will then open the call for questions. A press release covering the Company’s third quarter fiscal 2015 results was issued this afternoon and a copy of that press release can be found in the Investor Relations section of the Company’s website.

I also want to remind everyone that management’s remarks on this call may contain certain forward-looking statements including predictions, expectations, estimates or other information that might be considered forward-looking and that the actual results could differ materially from those projected on today’s call. Any such items including targeted results for 2015 and details relating to our future performance should be considered forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.

You should not place undue reliance on these forward-looking statements, which speak only as of today and the Company undertakes no obligation to update them for any new information or future events. Factors that might affect future results are discussed in our SEC filings and we encourage you to review these filings including the Company’s initial public offering perspective dated July 15, 2015 for a more detailed description of these factors.

Please also note that we’ll be referring to certain non-GAAP financial measures on today’s call such as EBITDA, adjusted EBITDA, adjusted operating income and adjusted net income that we believe may be important to investors as metrics to assess the operating performance of our business. Reconciliation of these non-GAAP financial measures to GAAP financial measures are included in our earnings release.

I will now turn the call over to Mark.

Mark Butler

Thanks John and good afternoon everyone. We had a very strong quarter and we are pleased with our results.

All of our key metrics, comparable store sales, gross margin EBITDA and net income increased nicely and we’re seeing some very positive trends across the business. As we indicated on our last earnings call and throughout the IPA or road show, our business is really all about the merchandise and providing great deals on name brand merchandise that we sell at drastically reduced prices.

We call it good stuff cheap. The experience of our buying team, combined with our growth and increased visibility in the marketplace is leading to better access to merchandise.

It’s allowing our buying team to be even more selective and offer our customers even better bargain on great brands every time they step in one of our stores. It’s making our stores more of a destination for our existing customers, and we believe we’re attracting new customers to our stores every day.

Whether it’s North Carolina, Kentucky, Georgia, Connecticut, Alabama or Pennsylvania, our stores are delivering consistent results that are becoming more relevant in the markets we serve. The customers vote each and every day with their wallet and we believe we’re gaining market share as we continue to grow.

Comparable store sales increased 3.2% and were driven by increases in both transactions and average basket. Once again, the strength in our comps were broad based, with the majority of our 21 departments delivering a comparable store sales increase in the mid-single-digits or better.

Some of our top performing departments were food, pets, clothing, electronics and accessories and books and stationary. Coffee continued to perform well and we experienced strong results in the food category during the quarter.

Name brand close out products remain the core of our business, but we continue to supplement and augment our close out business with our private label product assortment. Across our entire business we’re seeing more inbound calls from vendors and we’re buying more products directly from the manufactures.

Our new stores continue to perform in line or above expectations during the quarter, and we remain pleased with the new store productivity. We opened 13 new locations in eight states and we ended the quarter with 200 stores across 17 states.

Our 200th store was another big milestone in our 33-year history and it's something we’re all really excited about. Our 200th store was also significant because it was our first store in Connecticut, which is now our 17th state of operation.

As you know, we're disciplined in how we open new stores, we focus on getting good real estate deals and remain committed to opening stores on a contiguous geographic basis. We're opportunistic with our real estate locations and we are always working on a portfolio of opportunities.

We did not initially plan to enter Connecticut in 2015 but an opportunity became available and we jumped on it. This is the beauty of our model and our business.

Our stores produce consistent financial returns across all vintages, regardless of where they are located. That’s Ollie’s.

Our Ollie’s Army program is stronger than ever. Ollie’s Army members are our most loyal customers and they are responding everyday with their wallets and their purses by shopping the stores more frequently and spending more per visit than non-Ollie’s Army members.

We communicate directly with Ollie’s Army Members through e-mail and direct mail. We are working on ways to improve this communication going forward.

In the third quarter we completed Phase 1 of our loyalty management system. This entailed a transfer of important customer data over to the new system that will eventually lead to our ability to individually target and customize communication with Ollie’s Army members.

We're really excited about the future and taking Ollie’s Army to the next level. As most of you know, Ollie’s Army members earn points for their purchases and they receive extra discounts and incentives, the more they spend.

One night a year our stores are open to Ollie’s Army members only and we reward the ranks with special discounts. We've been doing this for a long time and it’s one of the most exciting nights of the year for everybody at Ollie’s.

The stores are loaded with goods and ready for business from our best and the most loyal customers. It’s our way of saying thank you to Ollie’s Army members and giving them something special.

It's a really cool event that’s become an important part of our Company and our culture. Hey, if you are not an Ollie’s Army member, there is still time.

The event is this Sunday, December 13th. So come on in, join Ollie’s Army.

The lines will be huge but the discounts will be huger. Let me take a moment to welcome the newest member of our executive team in the Ollie’s family, Jay Stasz.

As you many of you saw from the recent press release, Jay joins us as Senior Vice President of Finance and Chief Accounting Officer and will report directly to John Swygert. This is a newly created position that expands our executive and finance teams as we continue to grow the organization.

We believe very strongly in our people and I'd put our management and buying team up against anyone in the industry. I also want to thank our more than 5,500 associates and team members for their hard work and dedication every day, many of who are listening on this call.

We have come a long way in 33 years, but we are still a family that cares and takes pride in what we do. The holidays are obviously a very busy time of the year for Ollie’s and our associates and I know it’s hard work, but we hope you get to spend some quality time with family and friends this season.

And as I always try to remember to do, once again, I want to say thanks. To conclude, we are really excited about our third quarter results and the overall trends in the business.

We are executing well, continue to benefit from strong deal flow and the customer is responding. While comparisons in the fourth quarter are challenging, we feel good about our business so far.

We like the momentum behind the business and remain confident in our ability to deliver long-term sustainable growth. I will now turn the call over to John to take you through the financial results in more detail.

John Swygert

Thanks Mark. As Mark indicated, the business continued to perform well in the third quarter and we are very pleased with our results.

Net sales increased 16.4% to $174.6 million. Comparable store sales increased 3.2% compared to a 6.2% increase in the third quarter of last year.

the increases in comparable store sales was driven by an increase in number of transactions and average basket for the quarter. On the merchandise side, the comp sales increase was driven by strong sales in our food, electronics and accessory business, books and stationary, clothing and pet departments.

During the third quarter, we opened 13 new stores in eight different states. We ended the quarter with 200 stores in 17 states versus 173 stores in 16 states last year, an increase of 15.6%.

Our new stores continue to perform in line or above our expectations, and we remain pleased with new store productivity. Gross profit increased 17.3% to $69.9 million and gross margin increased 33 basis points to 40.1%.

The increased gross margin was driven by higher merchandise margins, partially offset by increased transportation and distribution center cost. As previously discussed, the increased transportation and distribution cost were primarily related to the opening of the second distribution center facility in April 2014.

The increase of these costs were slightly favorable to our expectations for the quarter, though we believe it will become less of an impact on gross margins as we move forward. Selling, general and administrative expenses increased 17.5% to $51.8 million during the quarter.

The majority of the increase or approximately $6 million was related to higher selling expenses related to the 27 new stores opened during the fiscal year and increased sales volume. The remaining increase in SG&A was primarily related to the Company’s overall G&A growth and expenses related to being a public company.

As a percentage of the sales, SG&A increased 30 basis points to 29.7% in the third quarter. Depreciation and amortization increased slightly to $1.8 million and pre-opening expense increased by $1.2 million to $2.4 million in the quarter.

The higher pre-opening expenses were due to opening 13 stores this quarter compared to six stores openings during the same quarter last year. As a result, operating income for the third quarter increased 10.4% to $13.9 million.

Excluding pre-opening expenses, which increased due to greater number of store openings year-over-year, operating income increased 18.6% to $16.3 million. Our effective tax rate for the quarter declined to 36.5% from 38.4% in the third quarter of last year.

The effective tax rate for the third quarter was lower than the prior year, primarily as a result of tax benefits realized from employment based tax credits. As a result, net income increased 39.4% to $6.8 million or $0.11 per diluted share for the third quarter of 2015.

Adjusted EBITDA increased 18.2% to $20 million in the third quarter. Adjusted EBITDA excludes non-cash based stock compensation expense, pre-opening expenses and non-cash purchase accounting expenses.

As of October 31, 2015, we have $4 million in cash and $103.4 million of availability under our $125 million revolving credit facility. During the quarter we paid down approximately 840,000 of term loan debt and total debt was $232 million at the end of quarter versus $347.6 million at the end of third quarter last year.

Capital expenditures were $4.9 million for the quarter and $10.9 million in the first nine months of the year, compared to $2.3 million in the third quarter of last year and $12.1 million in the first nine months of fiscal 2014. Now let me conclude with some commentary on our outlook for fiscal 2015.

As you are aware, we are an extreme value retailer brand name merchandize and a majority of our merchandize comes from opportunistic close out buys. The closeout nature of our business can lead to some fluctuations in the business and make it difficult to predict comparable store sales.

With that said however, we are seeing better access to merchandize, allowing our merchants to be more selective and opportunistic with their buys. We have historically planned the growth in our business around three primary metrics.

The first is a mid-teen increase in new store growth, the second is mid-teen annual sales growth, and the third is annual net income growth greater than sales growth. Better access to merchandize and strength in the food category from the addition of new coffee products has boosted comparable store sales over the past year and been a nice tailwind to our business.

While the business continues to perform well, we do face very challenging comparisons for the fourth quarter. Comparable stores sales increased a record 9% in the fourth quarter of last year and the year before that increased 3.2%.

So we are up against the two-year stack comp of more than 12% for the quarter. Looking forward to the remainder of the year, total net sales are estimated to increase approximately 17% to $745 million for fiscal 2015.

Given our strong third quarter results, we now believe full year comparable sales could approximately be 4% for fiscal 2016 versus comparable store sales of 4.4% in fiscal 2014. We expect to open 28 net new stores in fiscal 2015 which would increase our store count by 15.3% for the year.

We have now opened 27 new stores year-to-date and the last one should open in January of 2016. Capital expenditures for fiscal 2015 are expected to be in line with our expectations in the range of $13.5 million to $14.5 million, of which approximately half is for new store openings.

Operating income for fiscal 2015 is expected to increase approximately 19% to $75 million or 10% of sales. Net income for fiscal 2015 is expected to increase approximately 30% to $35 million with $0.63 per diluted share based on estimated diluted weighted average share count of 56.3 million shares.

These are all GAAP estimates that include transaction related expenses incurred in connection with our IPO, and the loss on extinguishment of debt. Excluding the loss on extinguishment of debt and transaction related expenses, adjusted net income is expected to increase approximately 39% to $37 million or approximately $0.66 per diluted share for fiscal 2015.

Adjusted EBITDA for 2015 is expected to increase about 19% to $95 million or slightly slower less than 13% of sales. Adjusted EBITDA excludes non-cash based compensation, pre-opening expenses, non-cash purchase accounting items and transaction related expenses.

And with that, we'd like to turn the call back over to the operator and start the Q&A session. Operator?

Operator

[Operator Instructions] Our first question comes from the line of Matthew Boss from JPMorgan. Your question please.

Matthew Boss

So can you talk to closeout availability that you're seeing today; any particular categories of opportunity out there, particularly versus what you've seen in the past? And then larger picture, with all the retail disruption out there, what's the best way to think about the lead times that you have for product coming to you today, things you're negotiating and then when -- from that point until the customer actually sees it on the floor?

Mark Butler

Yes, Matt, thank you. This is Mark.

What we are seeing is just the phone ringing more every day. We're seeing the ability for us to be a little bit more pickier on the goods and the offerings.

We're seeing that we're able to buy a little bit better. We're seeing that we're little bit more meaningful as we've continued to scale and things continue to grow.

We're able to take bigger, larger deals. We're able to protect sometimes the proprietary rights of that manufacturer by -- maybe he doesn’t want the product or she doesn't want the product in a particular region.

We can regionalize it. So because of our scale we're able to do that.

As far as the future visibility, we certainly are buying for spring and summer now, but that's probably the extent of it. We're obviously buying seasonal products, things that would go in the pool, the things that would go along, that kind of things now.

But it's not much longer than a quarter or two in advance that we're generally purchasing, although the toy merchant is entertaining toy opportunities now. That could happen for next year.

Matthew Boss

And then just a follow-up, can you talk to your performance of Coffee lapping the tougher competitors out there today and more broadly, what you saw in November. And then Mark, what do you, how do you like your odds of posting a positive comp in the fourth quarter against that tough compare?

Mark Butler

Well, the coffee, we're seeing a nice increase in coffee, in food and in more than half of our departments. So we're very pleased with the performance.

It was very broad based and food was very strong. The accessory components in the electronic department was very, very strong.

Pets continues to be strong. We're most proud of the margin that we're able to attain.

As far as where we are and how we're doing, we feel good about where we're at. We think that -- we've got a long way to go.

Sunday night is a big night for us. We think the weather patterns are looking pretty good, but we're feeling pretty good, we had a nice Black Friday weekend and we feel good about where we're at.

Operator

Thank you. Our next question comes from the line of Dan Binder from Jefferies.

Your question please?

Dan Binder

My question was around, Ollie's Army. Just curious what kind of progress you made in terms of growing the base this quarter, what percentage of sales it represented, and how it's being received in new stores?

John Swygert

Sure, Dan. This is John.

With regards to the Ollie's Army membership, the Ollie's Army membership continues to grow as it has in the past. We've been averaging a CAGR of over 30% a year since 2006 and that continues to be the trend we're seeing.

Obviously the newer stores obviously have a lot more opportunity from a signup perspective as its new members coming in each and every day. We are seeing very nice responses from the Ollie's Army membership.

The Ollie's Army membership is real close to 60% of our overall business right now. Frequency continues to be the same.

They continue to spend significantly more than non-Ollie's Army members. So the trend has been very, very consistent and we've seen very little change in that as we continue to expand to new markets.

Dan Binder

And I think you said you saw a comp increase in over half of your departments. I was just curious and in areas that may have been on the weaker side, any particular reason, anything you're doing to correct that?

John Swygert

I'm not sure it's a matter of correction because I can't control the weather, but in our housewares department, we had some product that would have been a little bit more seasonally oriented, that would not sell as well in warm weather, and also deal related issues where we had a big deal in the housewares department that we were up against this year. But I candidly wouldn't say it's that something that we need to correct.

I feel good about where we're at.

Dan Binder

And then last item for you if you could, you mentioned that traffic and ticket were both strong. I was just curious in terms of the cadence of the quarter, how things -- I think the comparison has got difficult through the quarter.

Is that more or less the way the comps performed as well?

John Swygert

Dan, the comps performed pretty well throughout the entire quarter, but they did see a little pressure in the month of October, but more related to the weather side of the business, that the transaction and the basket size have performed both very positively for the quarter, and a little bit heavier on the transaction side than the basket.

Operator

Thank you. Our next question comes from the line of Curtis Nagle from Bank of America Merrill Lynch.

Your question please?

Curtis Nagle

So just coming back to some of the points that Mark touched on, just curious if you guys are seeing any more deals come in, I guess specifically related to the holiday, given what is looking like a pretty tough season for a lot of retailers out there?

Mark Butler

No I don't think that's us. That's not our business.

We're now that I think about your question a little deeper, could we be seeing some more offerings because maybe perhaps somebody's not doing quite as well; the phone is ringing and it's ringing a lot more and I think it has more to do with the Company visibility and our ability to take it, but I don't think it's related. That could -- you know what, it could ring a lot more come January and February if manufacturers are stuck with a lot of goods.

So I think that would be a better way of answering your question.

Operator

Thank you. Our next question comes from the line of Brad Thomas from KeyBanc.

Your question please.

Brad Thomas

I wanted to ask about gross margin and the improvement in merchandize margin and may be you said a little bit more color on what was behind that and maybe the sustainability of that going forward and for how much -- perhaps the magnitude to which you might be able to capitalize on the better inventory availability as we look ahead?

John Swygert

Sure Brad. This is John.

With regards to the overall gross margin improvement, we had about a 33 basis point improvement in the gross margin compared to last year for the same quarter. About 80 bps came out of our overall merchandise margin side, and that’s kind of where we start to taking Q2.

We’re seeing a lot more opportunistic buys come across the table. We’re actually being able to be a little more selective and get a little bit better margin on the buy side.

Obviously part of this has been offset by our increased distribution transportation costs with the startup of the new DC, which was about 57 basis points unfavorable quarter-to-quarter, but definitely a little bit better than we had expected from our current estimate, from a perspective leverage and expense. With regards to the overall future of the margin, I would not expect to see a real expansion in the margins.

We're up [indiscernible] right now we're being able to take advantage of it to offset some of our increased distribution expenses, but we would hopefully as we get this a little bit more in line with our historicals, we would see the ability to pass on some better savings or customers as well to leverage our margins and get back to the 40% overall gross margin, unlike we have historically.

Brad Thomas

That’s very helpful. Thank you, John.

And then on the outlook for new stores. Could you give us your latest thoughts on what the cadence of openings may look like next year and perhaps when you’ll start to open those Florida stores?

John Swygert

Brad this is John again. With regards to the 2016 outlook, we’re not giving any real guidance quite yet on 2016.

We plan to do that when we report Q4 results. But we would expect to see a comparable cadence to what we have done historically.

You would probably expect to see our store growth in the mid-teens as we’ve done historically as well. We would say you’re going to be somewhere around 30 stores, give or take couple of either direction for 2016, but we have not given the real guidance yet on that.

Operator

Thank you. [Operator Instructions] Our next question comes from the line of Edward Kelly from Credit Suisse.

Your question please.

Jude Payne

Hi guys, it’s actually Jude for Ed. I wanted to ask about just kind of the consumer overall.

Anything you may see changing, maybe in a low gas price environment, any impact maybe from delayed winter weather that you’re seeing?

Mark Butler

Jude, this is Mark. I think John and I have been of the opinion that the gas prices were in the same neck of the woods last year as they were this year.

And by the way last year was pretty good. So we feel good about what’s happening.

I feel and I’m bullish that America loves a bargain. I think more people are coming into our stores or giving us a crack.

They’re liking what they’re getting and we’re saying thanks and they’re coming back in. We’re coupling what I think is a good shopping experience with a really good product assortment offering, and we’re able to get -- sell them and offer main brands at really reduced prices and they’re liking it.

So we’re feeling really good about where we're at.

Jude Payne

Okay, good. And kind of the winter weather coming later than people might have expected, does that change anything in your buying patterns or maybe what kind of goods you are rolling out that you may have had in warehouses?

Mark Butler

Yes. As was previously -- that perhaps could come through, if manufactures might have, and if there is any listening, we'll entertain the calls.

But manufactures might have product that they might be stuck with because of seasonally related weather patterns, and we’re generally buying out of season. So with the warm weather at least in the Middle Atlantic State, which is primarily where we’re at, we might see some again after Christmas January, February, where we might be offered.

And again we’re not really in the clothing business. So I’m not really talking about jackets and stuff.

But any weather related type items. For instance, it hasn’t snowed at all here, but perhaps somebody might have a lot of snow shovels, but we don’t get a lot of snow; that kind of example.

Operator

Thank you. Our next question comes from the line of Peter Keith from Piper Jaffray.

Your question please.

Peter Keith

Mark, it sounds like you’re pretty happy with consistency across the store. I guess -- are you seeing abnormal consistency at this point, or is this typically how the business has run on a historic basis?

Mark Butler

Well, I think all -- thanks Peter. I think all boats are going up in the harbor.

I think we’re see a more people come into the stores. I think we’re able to excite more people with the product offering and once we get them in, and they like though, and they pick-up the one-time to buy, I think they’re picking up more items or coming back in more often.

But I think what we’re most excited about is the consistency across all of the departments, how it's not just one that’s driving sales as perhaps it could have been in the last year or two. We’re seeing -- more than half of our departments really, really performed well.

So that generally just means that the consumer is coming in and shopping the entire store and our offerings are strong the bargains are good, and we’re seeing it really across the Board.

Peter Keith

Okay, great. You talked a little bit about the warm weather.

I know you don’t have a huge exposure there, but you guys do sell some outerwear jackets and since more recently, a bunch of heaters. Do you reach a point at the end of the season that you would have to start marketing some of that stuff down, or that’s pack away inventory to carry over to next year?

Mark Butler

Yes, that’s an interesting question and certainly we could, would consider modest markdowns; but the way I've always looked at it is we're probably only about six or nine weeks away from buying it again for next year. So if the product is spot on and maybe it was just a little bit warmer weather and might I have a few extra heaters?

I might. But that doesn’t mean we wouldn’t look at perhaps a markdown but I don’t think that it would have a tangible effect on any of our results for the business other than trying to motivate the consumer.

But it wouldn’t be a big part of it.

Peter Keith

Okay. Lastly for me, just with the -- I guess there was a question around wage inflation.

I know you guys have a -- I think it’s a 20% discount to employees but I guess, how can we think about the wage pressure for your store associates going into next year?

John Swygert

Peter this is John. With regards to wage pressures, we have looked at obviously the changes that a couple of other retailers have made.

We to-date have not had any pressures on hiring. We believe that our wages are competitive with what’s in the marketplace.

Our benefits are very competitive and our associates like working at our Company. So with regards to any potential wage pressures we might see in the future from a hiring perspective, we have looked at the impact of going to the $9 per hour rate.

That impact on our business would be very, very immaterial, and something that we would be able to manage through. If and when the wage impacts were to actually go to a $10 rate on overall basis, that would cause a little bit more pain from our perspective.

We don’t see that as a 2016 concern that we need to deal with today and I think we'll be able to navigate through that without any disruption in our business.

Operator

[Operator Instructions] Our next question comes from the line of Scot Ciccarelli from RBC Capital Markets. Your question please.

Scot Ciccarelli

Hey guys Scot Ciccarelli. So John, based on the full year guidance that you just provided as well as the third quarter results, have you guys changed your 4Q expectations at all?

Because it seems pretty consistent with kind of prior expectations.

Mark Butler

Scot, to-date we have not changed our prior Q4 guidance. We are basically holding what we have guided previously with the comps being very slightly negative for the quarter, and we just feel that’s a prudent thing to do with the amount of business left to do in the fourth quarter.

While we feel the trends are moving in the right direction and we are happy with business. We just want to be very appropriately conservative here.

Scot Ciccarelli

Got it. So good momentum, but it let’s be smart about the conservatism.

That makes sense. Now specific question on coffee.

Is the fourth quarter of this year where coffee starts to pop out just from a comparison standpoint for comps. And on the flip side, is there even the potential to take it the other way where you actually expand that category, either from a footage perspective or from possibly an expansion beyond the existing brand?

Mark Butler

Well, to the merchandising question, we're always looking and expanding our opportunities and just most recently did even more premium brand from our private label maker, and testing to see that -- how that would perform. But it’s very, very early.

So we're also in -- in the same vein it’s hot chocolate and cappuccino and all of that, which we had last year as well. But we certainly feel as though we have a deeper stock position on that this year than we did last year.

But I'm not quite sure it’s going to -- other than -- look I can tell you Scot the customers are -- they are tasting it, they are liking it and they are coming back in and they're buying it. So it’s a premium brand that they really like to taste and I'm happy to have it.

John Swygert

Scot it’s John. With regards to the overall coffee is where we're trying to not really given to the specifics and details about the overall coffee as we move forward, but it is performing very well.

It’s lapping its own numbers from last year, which is the first year we had it and we're very comfortable where we sit today and we believe that this trend can continue and we believe we have a nice loyal following of our brand of coffee we sell in our stores.

Operator

Thank you. This does conclude the question-and-answer session of today’s program.

I would like to hand the program back to management for any further remarks.

Mark Butler

Okay, thank you very much everyone. We are pleased with our third quarter results and the trends in the business thus far this holiday season.

We look forward to speaking to you again on our fourth quarter and year end call in late March or early April. Thank you very much and have a happy holiday.

Operator

Thank you ladies and gentlemen for your participation in today’s conference. This does conclude the program.

You may now disconnect. Good day.

)