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Service Corporation International

SCI US

Service Corporation InternationalUnited States Composite

Q2 2013 · Earnings Call Transcript

Jul 25, 2013

Executives

Debbie Young – IR Tom Ryan – President and CEO Eric Tanzberger – SVP, CFO and Treasurer

Analysts

A.J. Rice – UBS Chris Rigg – Susquehanna Financial Robert Willoughby – Bank of America Nicholas Jansen – Raymond James Duncan Brown – Wells Fargo

Operator

Welcome to the Second Quarter 2013 Service Corporation International Earnings Conference Call. My name is Chris, and I will be your operator for today’s call.

At this time, all participants are in a listen-only mode. Later, we will conduct a question-and-answer session.

Please note, that this conference is being recorded. I would now like to turn the call over to SCI management.

You may begin.

Debbie Young

Good morning. This is Debbie Young, Director of Investor Relations at SCI.

Thanks for joining us today as we discuss our second quarter results. Before I turn the call over to Tom, let me remind you that comments made by our management today will include statements that are not historical and are forward-looking.

These statements are subject to risks and uncertainties that could cause actual results to differ materially from our expectations and projections. These risks and uncertainties include, but are not limited to, those factors identified in our press release and in our filings with the SEC that are available on our website.

Today’s comments may also include certain non-GAAP measurements such as normalized EPS, adjusted operating cash flow and free cash flow. Reconciliations of these measurements to be appropriate measures calculated in accordance with GAAP is provided on our website and in our press release and 8-K that were filed yesterday.

With that out of the way I would like to now turn the call over to Tom Ryan, SCI’s President and CEO.

Tom Ryan

Thanks, Debbie, and good morning everyone, and thanks for joining us today. We’re pleased to report our second quarter earnings and cash flow results that exceeded our internal expectations and the prior year quarter.

Normalized earnings per share in the second quarter grew to $0.19 which was a penny ahead of the prior year. Based on these results for the quarter, and for the first half of the year, we’re raising our earnings per share and cash flow guidance for 2013.

Before I get into more details about the quarter, I wanted to give you a brief update on our Stewart transaction. But before I do that, I want to recognize the fact that we lost one of our great members.

Jim McGilley from Kansas City with 85 years old. And our thoughts and prayers are with Mark McGilley and his family today.

Jim joined us in 1987. He was truly an inspiration to us all, and really left his mark on our Kansas City marketplace and team.

He will be missed. Now back to Stewart.

As you know in late May, we announced our expected acquisition of Stewart Enterprises. In early stages of planning through the integration process are underway and we’ve been pleased with the progress so far.

We remain confident in the value this transaction creates for us including our synergy testament [ph]. The transaction closing is primarily pending two items.

One, approval by Stewart’s Class A shareholders, for which their shareholder meeting is scheduled for August 13. And secondly, the Federal Trade Commission review which is ongoing.

As noted in our press release last week, we did receive an expected second request from the FTC and we still anticipate closing in December of this year or early 2014. Now for an overview of funeral operations.

Comparable funeral revenues increased nearly $13 million or 3.3%. This revenue increase was ahead of our expectations primarily on higher anticipated funeral volumes.

The average sale per funeral continue to grow at 2.6% in the quarter, isolating the currency and trust fund impact, the average grew at 2%. This was accomplished despite a 160 basis point increase in the mix of cremation which carries a substantially lower average.

Partially offsetting the average growth, same-store funeral volumes were down slightly 0.6% from the second quarter, which continues to be better than our expectations. When combined with the large volume increase in the first quarter due to the strong flu season, same-store volume year-to-date through the first six months is up 1.9%.

We believe the comparison will get more difficult in the back half of the year, particularly in the fourth quarter when we reported volume up 1.5% last year. We now are expecting our volume for the full year will be down in the low, call it 1% range.

Funeral recognized preneed revenues grew by $3 million or 21% to about $17 million in the quarter. This represents preneed sale of items that are delivered at time of sale, primarily earned kits and travel protection insurance.

Lastly on the revenue front, general agency revenues grew by $2.4 million on increased insurance funded preneed funeral production. During the quarter, we grew total preneed funeral sales production, an impressive 11%.

On a year-to-date basis, preneed funeral sales production is up 8%. Again, we would anticipate to caster [ph] preneed funeral sales production, to get a little more difficult as we entered the back half of 2013.

With a full year, we now anticipate an increase in the mid-single-digit percentage range up from previous guidance of low to mid single-digit range. On our $13 million revenue increase that we experienced in the quarter, we would have expected to grow profits in the $6 million to $7 million range.

However, comparable funeral profits declined by $2.5 million, and the margins dropped by 130 basis points during the quarter. This decrease can be attributed to a few specific items.

First, as expected in connection with the increase of preneed funeral sales production, we saw an increase in preneed selling costs that pressured margins. Remember the revenues get deferred when we recognize the selling expenses in the period cost now.

This impacted profits some $4.5 million. Secondly, we had an increase in expenses quarter-over-quarter related to workers’ comp claims and higher incident compensation for both field and home office operations.

As it relates to higher workers’ comp claims, we do now believe that this is the trend or an issue to be concerned with going forward. Additionally, in our results, we’re beginning to see the investments we’re making in our sales force and related support infrastructure to drive future growth in the preneed funeral and cemetery sales production.

This primarily includes additional sales managers, sales counselors, and recruiters to support preneed sales production. As a matter of fact as of June 30, our headcount in our sales organization was up 170 people over June of last year.

So we went from about 3,600 in our sales force to about 3,770. We told you that we’ve been making these investments and we’re pleased with the production increase that we continue to see.

Keep in mind that this investment will be ongoing with the expectation that you will see a corresponding growth in preneed sales production. We remain confident that the investment we’re making in our sales strategies that are impacting margins today will pay dividends in the future.

We still anticipate funeral markets for the full year to be in the low 20% range. Now for an overview of cemetery operations.

Comparable cemetery revenue increased $8.7 million or 4.4% in the quarter. This increase was primarily due to preneed cemetery sales production growth of 5.4% in the quarter, which we view is particularly good against the high hurdle rates set in the prior year quarter up at 14%.

Through the first six months of the year, total cemetery preneed production was up 6%. We’re anticipating continued strong results in the second half of the year leading to an increase in the mid to high single-digit percentage range year-on-year as we originally guided you.

During the quarter, we also recognized higher trust fund income. If I do my simple back in the math – back of the napkin math, we would have expected about a 60% margin on the incremental operating revenue.

This would equate to somewhere around $6 million of operating profit growth. However, comparable cemetery profits declined a $1 million for the quarter and the margins dropped a 140 basis points.

In the quarter, we had higher amount of cemetery property production that was deferred. If you recall under GAAP accounting rules, property revenues are not recognized until the project is constructed and until we receive at least 10% from the customer.

The good news is these revenues will get recognized primarily in the third quarter as we either construct a cemetery property or collect more than 10% of the sales price from the customer. However, we have recognized the associated selling expenses in the current quarter which puts some downward pressure on our margins, to the tune of about $2 million this quarter.

Additionally, similar to what happened to the funeral segment, we had a higher expense associated with increase in workers’ comp claims and additional incident compensation claims. And as we mentioned earlier, we are beginning to experience an increase in selling costs associated with the sales force and the infrastructure investments we’re making in the future.

We still anticipate cemetery margins for the full year also be in the 11% to 20% range. So in conclusion, I want to reiterate that we’re excited about our performance thus far this year.

For the first six months, our same store funeral profits were up $15 million, and funeral margins have increased 60 basis points. In the same period, cemetery profits have grown to $11 million, and margins have improved to 170 basis points.

And finally, year-to-date normalized earnings per share have increased $0.10 or 26% of $0.48 for the first six months period of this year. On the heel of this strong year-to-date performance after exceeding our internal expectations for the first two quarters, we’re increasing our full year 2013 guidance or normalized earnings per share to a range of $0.87 to $0.93.

The midpoint of this new range represents a 12.5% increase from 2012 normalized earnings per share. As we began the second half of the year, we feel good about our ability to continue to deliver solid performance in our core business and are excited about 2014, as we expect to realize the benefits of adding the valuable Stewart businesses in town of people to our organization.

With that, I’ll turn the call over to Eric.

Eric Tanzberger

Thank you. Good morning to everybody.

To echo Tom’s comments, I want to say we’re excited to have exceeded our internal expectations again this quarter. This morning I am going to walk you through the details of our cash flow for the quarter like I usually do, and I’m also going to discuss our 2013 cash flow expectations for the remainder of the year.

Then I’ll provide you an update on the financing for our expected Stewart acquisition. So let’s start with cash flow this morning.

And as you saw in yesterday’s press release, adjusted operating cash flow in the quarter grew $8.6 million over the prior year to $78.2 million. And this exceeded our internal expectations.

So this growth was predominantly related to the timing of cash receipts associated with preneed sales of cemetery property that were deferred as Tom just explained. So we expect most of these sales to be recognized into revenue during the third quarter of this year.

Additionally, we had better collections this quarter which was primarily driven by the hard work of our field folks, but created a decrease in our days sales outstanding. This was somewhat offset by the timing of cash outflows related to vendor payments, but this was in line with our expectations.

Maintenance CapEx and cemetery development CapEx, and again these are the two components that we consider are recurring CapEx. For the quarter, it came in at approximately $26 million and this was also in line with our expectations.

So when you do the math, and deduct in these recurring capital spending items, from our adjusted cash flow, we calculate our free cash flow for the second quarter to be $53 million which is approximately $11 million higher than the prior year and above our internal expectation. So mid-year through 2013, our adjusted cash flow from operations has grown $67 million or about 40% to $232 million which is slightly higher to where we expected to be mid-year.

Based on this strong mid-year results, we feel comfortable raising our 2013 guidance for adjusted cash flow from operations to a new range of $410 million to $435 million for the full year of 2013. This increase primarily correlates with our increase in normalized earning guidance that Tom just mentioned.

But it also takes into account that we now believe our cash tax payments will be around $30 million for the full year of 2013. This is slightly lower than what we have communicated in the past due to further refinement of our ongoing tax planning initiatives, positively affecting our cash taxes for 2013.

Our new guidance range for adjusted cash flow from operations at the midpoint, equates to 11% increase over 2012. And at today’s trading levels, it represents about an 8% free cash flow yield.

So let’s talk about deployment of these great free cash flow results. And as you might expect in light of our potential Stewart acquisition, our cash flow deployments during the quarter was limited.

We did make two funeral home acquisitions (inaudible) total investment of about $3.6 million. And aside from that, we’ve generally been building our cash balance in anticipation of the Stewart acquisition.

Our cash balance at June 30, as you saw in press release grew to just over $220 million. Subsequent to the end of the quarter, we did pay off the balance on our existing bank credit facility of roughly $87 million.

So I would characterize our current cash balance is now somewhere around $150 million. For the remainder of the year, look for us to continue to build cash with the Stewart acquisition and for other possible tuck-in acquisitions that you saw this quarter, as well as we will pay our regular cash dividends.

Then lastly as I said, I want to talk about the financings for the Stewart acquisition. You saw a lot of press releases earlier this month, and this financing is largely now in place.

In early July, we completed our offering of $425 million of 5.375% senior notes, and the proceeds were deposited into escrow. We did this because we wanted to take advantage of the historically low interest environment at this time and we decided after lengthy analysis to lock in the rate now versus closer to the closing date.

I also want to point out to you that we expect to incur approximately $12 million of interest expense in the latter half of 2013 related to the bond and escrow that I just mentioned, but there will be no cash interest paid until January of 2014. So until the Stewart transaction closes, the associated earnings impact of this incremental interest expense is currently not included in our new earnings guidance range.

Also in July – early July, we completed a new $1.1 billion credit agreement, which now matures in 2018. This new bank credit facility consists of a $600 million term loan and a new $500 million revolving credit facility which replaces the previous credit facility.

So in total, the blended interest rate on the acquisition incremental debt is expected to be around 4%. This consists of the newly issues senior notes, our anticipated term loan and revolver of drawings, along with Stewart’s 6.5% $200 million senior notes.

We expect this to add annually about cash interest of about $55 million, upon completion where there are actual drawings of the new note – of the revolver and the term loan. So lastly, to reiterate what Tom mentioned earlier, we are gaining traction related to the planning processes related to the Stewart acquisition.

We believe we’re right on track with where we need to be at this stage of the process, and we continue to expect a closing in late this year or early in 2014. So we appreciate you joining us this morning.

And operator we’ll now open it up for your questions.

Operator

Thank you. (Operator Instructions) Our first question comes from A.J.

Rice. A.J.

your line is open.

A.J. Rice – UBS

Thanks. Hi everybody.

A couple of questions if I could ask. The first one is just to clarify what you were just going over there, Eric.

The $55 million, does that include the Stewart debt or does that not include that?

Eric Tanzberger

That does include that, because we anticipate absorbing those notes and reading them outstanding for a period of time.

A.J. Rice – UBS

Right, okay. Obviously the one thing operationally jumped off this quarter was the pickup, particularly in the preneed funeral sales production of 11%.

It’s one of the best numbers you’ve had in quite a while. Is that the underlying brisk [ph] activity of customers that’s driving that or is that – I know you have some mobility to drive that by just directing resources and incentives and so forth.

Can you just give us a flavor for what’s behind that, and is that with the investment in the news – the incremental sales people is that, sort of the new – do you think the new novel is going to be something closer to higher single digits, low double digits on the funeral side for a while?

Tom Ryan

A.J., this is Tom. And yes, we’re very, very pleased with the funeral production as you mentioned.

I would tell you that the investments in the sales, infrastructure, and people, really hasn’t begun to pay off yet. As you well remember when we talked about this, we’ve seen growth over the last three or four years predominantly from increased production amongst productivity within our sales force.

Our counselors are getting better, our managers are getting better. And this was really an attempt to say let’s begin to bring more people under the tent, and grow this against the aging demographic that we could sell to.

So we really haven’t experienced that yet. I would chop this up to again just great performance by our sales organization.

We’re more effective at following up our leads, from what we can tell. And that’s what it’s resulted in.

We’re guiding in the mid to high single digits, I think that’s what I’d expect over kind of longer periods of time. You may have a quarter where you jump up and grab low double digits like we did here.

But a lot of that’s going to be a function of which quarter you compare it back to. So that’s the way I think about it is kind of mid to high single digits.

We believe we can do that over longer periods of time.

A.J. Rice – UBS

Okay. And then maybe just to talk for a minute about Neptune and the cremation rate overall.

First of all, on the 160 basis points year-on-year jump in cremation rate. Is that include the Neptune – is that being impacted by what’s going on in the Neptune.

And in Neptune specifically, seems like you are seeing very good growth there, 22% revenue growth, 10% revenue for contract. Any interest things to call out there?

Tom Ryan

Yes, I think first of all Neptune is in both numbers, so you’re seeing that in the cremation rate. And so because it’s now comparable, you notice that our cremation rates kind of went up for both periods over the last couple of quarters, because it includes Neptune.

A.J. Rice – UBS

Okay.

Tom Ryan

160 points, again we think it’s kind of over three months you got to look at anomaly, if you look at it over a year, it could be bigger and we’ve had some quarters that are almost flat. So I don’t think we read much into that.

With regard to Neptune and success, we’re very, very pleased. It’s a function of better performance at the operations.

We’ve also opened new offices. We opened six new offices this year and in the second half of years we’ve got another two that are coming online.

And at that time point it will be at 59 locations. We believe we’re on pace for probably close to 60,000 preneed sales contracts in 2013.

So very, very excited about that, and I’d tell you again this is one of those that when you talk about two great companies come together you learn from one another. And this is a perfect example.

And one of the things that’s happened with Neptune is that we took our NCS businesses and put them under Neptune’s management. And in doing so we learnt from them a bit about preneed marketing.

We weren’t selling travel protection plans at the same velocity as they were. And so with those and all the NCS businesses Neptune taught us how to sell travel protection and that’s increased the average sale as it relates to those NCS businesses.

From the flip side, we’ve added to management talent to Neptune by bringing somebody in that’s SCI and that person was responsible in getting the team together and looking at the way Neptune’s felt. We sell in the homes as you can imagine discounting was one of the techniques that we utilized quite a bit.

And I think our recognition that, hey, we can sell more of a value and less about the discount. And what we’ve seen is that discount coming down overtime which resulted in a higher average sale because of the quality of what we’re selling.

So both sides have probably come together under market as leadership and we’ve seen again average revenue growth approaches 10% like you recommend.

A.J. Rice – UBS

Okay, all right. Great, thanks Tom.

Operator

Our next question comes from Chris Rigg. Chris your line is open.

Chris Rigg – Susquehanna Financial

Good morning. Thanks for taking my question.

Just wanted to come back to the selling cost commentary to make sure I fully understand the message. Clearly your on-boarding new representatives but is this sort of the same store or same representative cost going up as well.

Are you paying the people more for the same service than you were in last quarter or last year?

Tom Ryan

Okay. The way to think about it Chris – it’s a great question.

The answer really is no, the short answer. There is a little bit of mix and we didn’t get into this on the call as much, but particularly on the cemetery side, one of the things that occurs is funerals probably about the same and you really wouldn’t notice anything.

On the cemetery side of the business, there is two factors that would impact it. What you are seeing, and who sells it.

We have – if we sell a property, property has a higher cost of sale, they had merchandized our service. So as our major property goes up, your percentage of selling costs should go up and that is a bit of a factor in the quarter, not a big one, but that’s one of the reason why cemetery costs were up.

The other thing is who sells it? We have – what you guys would refer to as inside sales and outside sales.

If an inside seller sells it, generally that’s an easier sale and the cost associated with it is lower. If more of the production goes to outside sales, and again I’m using this as a generic analogy, the cost of sales tends to be higher.

And so what we’ve seen is within our outside sales force is a higher productivity relative to the overall sales. So you do get a little bit of mix shift.

It’s not that you’re paying more necessarily by inflationary terms. It’s really how the business comes into the company.

Chris Rigg – Susquehanna Financial

Okay. And then on the cemetery margins more generally, I mean sometimes the profits are delayed because of the timing of developments when things are completed.

It looks like you are alluding to that a little bit in the commentary, definitely in the press release. Is there anything that would suggest that maybe we would see a decent a sequential change in the profits in the business?

Tom Ryan

Yes. I think what you’ve always seen – it’s kind of a weird thing, Chris, because you’re hitting on something that is probably the most confusing part of what we do.

If you look at this quarter, two things happened. One is in the second quarter of 2012, we constructed a lot of stuff.

And when we did that, we recognized the profits. So there is $5 million more profits last year from construction that’s in this year’s quarters than it’s in this year’s quarter.

The second thing that’s weird is this 10% down think. We’ve sold almost $4 million more of stuff with less than 10% down.

So again we’ve got the selling costs in this year and we haven’t recognized the revenue yet. So two things got to converged on this quarter, and make it dampen a bit.

Now on the cash flow side, this is where it gets even trickier. When you construct something, you get the profits but the cash probably is already been collected.

So when you look at the cash flow stream, like look at this quarter, profits were relatively flat, cash is up. Cash is up because we didn’t have earnings that weren’t attached to cash like we did last quarter.

So it’s going to have inflow and so logically you’d say next year – next quarter ought to be a little bit profitable in the cemetery side, but it may not result in more cash. If that makes good sense.

Chris Rigg – Susquehanna Financial

It does. Thanks a lot.

Tom Ryan

Okay.

Operator

And our next question comes from Robert Willoughby. Robert your line is open.

Robert Willoughby – Bank of America

Actually two quick ones. Eric, have you mentioned there are (inaudible) what part of the funding of the Stewart deal will actually be cash?

Is there any ranges you could throw out there?

Eric Tanzberger

We really haven’t talked about it throwing a range out there, Rob. I’ll try to help you.

I mean it really depends on in terms of how much cash will be absorbed in the Stewart deal from their cash counts obviously. Roughly that could be somewhere around $100 million or so.

And then it just really depends on how much cash we have versus what the liquidity profile that we want to keep. So we look at our liquidity profile with a capacity we have on the new revolver which is a full $500 million at this point.

It is brand new. We paid off $87 million off versus our cash balance.

But we may be able to use another $100 million as well. So when I said a $600 million term loan and a $500 million revolver, I certainly wasn’t trying to say in the comments that we were fully draw upon that.

Robert Willoughby – Bank of America

Right.

Eric Tanzberger

It’s probably a couple of hundred million less than that. And that’s how I calculated the extra $55 million of cash interest on an annual basis at the end of the day.

Robert Willoughby – Bank of America

Perfect. And do you have an estimate to the kind of Stewart related deal costs this quarter be around the same as what we just saw on second quarter?

Eric Tanzberger

I think I would say that it would be somewhat equal. I mean this quarter we have a lot of legal fees that were more front-ended.

Although, we have a lot of legal costs related to what we’re going through with the FTC. But what will ramp up a more some transition costs as we have started in June have an access to working with the really high quality folks that are over in New Orleans in the Stewart corporate office.

So we’ll see some costs there, but yes, I mean generally it’s going to be somewhere in the ballpark.

Robert Willoughby – Bank of America

Okay. That’s great.

Thank you.

Operator

And our next question comes from Nicholas Jansen. Nicholas your line is open.

Nicholas Jansen – Raymond James

Hi guys, two more from me. How is the dialog been thus far with the FTC in kind of any changed expectations relative to the May call regarding potential for divestitures at this stage of the game?

Tom Ryan

No change in assumptions Nick, at all. I think it’s gone – progressed well as we would anticipate.

Few conversations but really early in the process still, but – so we still anticipate basically the guidance we gave in before hadn’t changed.

Nicholas Jansen – Raymond James

Okay. And then maybe just looking at the year-over-year improvement in the capital markets, how is that contributed to EBITDA this year in kind of your expectations for the back half of the year?

Thanks.

Tom Ryan

I mean I think the capital markets obviously have performed well, a little above expectations, but as you know the way our trust funds work in revenue recognition is only about 10% of the impact from the trust funds reverts to us in any given year, so not a material impact, but favorable nonetheless.

Eric Tanzberger

And generally Nick, the trust funds as you saw are up just under 5%. And to answer your questions, typically for the back half of the year, we’ve pretty much assumed flat performance.

So we stay up where we are right now through June 30. So if you are specifically asking a model question, that’s how we model it.

Nicholas Jansen – Raymond James

And then maybe just lastly in terms of given the better financing costs that you got from the Stewart deal relative to our expectation maybe your thoughts surrounding when you could maybe perhaps return to the buybacks longer term. Is that more of a 2015 dynamic or how should we think about the de-leveraging post transaction?

Eric Tanzberger

Well we’ve filed the credit agreement that I just described to you in early July. And so there are some obviously some limitations above four times leverage as to find in that agreement you go look at that.

You are concluded from doing it below that, you could start doing it. And it really depends on when the transaction closes when you’re talking to calendar and when the divestitures occur, but generally I don’t think it’s that late as you mentioned.

I would hope it’d be somewhere in maybe the back half of 2014 somewhere in that area, but again there is a lot of variables in that timing in terms of when divestiture proceeds come in.

Nicholas Jansen – Raymond James

Thanks guy. Great quarter.

Eric Tanzberger

Thanks, Nick.

Operator

Our next question comes from Duncan Brown. Duncan, your line is open.

Duncan Brown – Wells Fargo

Good morning. Maybe going back to the cemetery preneed.

Did I hear you right that you said you sold $4 million more cemetery preneed but that had less than the necessary 10% down payments to recognize it as revenue?

Tom Ryan

That is correct, Duncan.

Duncan Brown – Wells Fargo

Are there – sorry to interrupt you there. I guess my question is can you give us some comfort regarding maybe cancellation rates or something like that that the quality of those sales that you’re comfort regarding that you’re going to get those payments going forward?

Tom Ryan

We’re very comfortable with it. We monitor it every month and every quarter, and I would characterize our cancellation rates to be right around where we expected and there is no material movement one way or the other as it relates to our cancellation rates, Duncan.

Duncan Brown – Wells Fargo

Has there been a – thank you for that. Has there been a change in terms of what you all are offering in terms of offering lower initial down payments or different financing terms?

Eric Tanzberger

I’d say lot of that’s driven regionally about market Duncan, and so we have that campaigns that again as you radiate outside of the cemeteries and begin to get the people to probably more thinking about that at the moment, and having save duckboard, didn’t have the money. Those were the type of the business that we’re writing, but I think again you will find historically because of the sensitivity what we fell, people are very loyal about this is the decision they don’t take very lightly.

And so our experience has been the collection rates remain in this general area, and we’ve seen quarters like this before, and we generally collect them and they are good customers. So again we’re comfortable.

I think you’re going to see more of that as we have more success because again they think about cemetery and the radius around it. As you expand that radius, you’re going to begin to get customers that, one, who were thinking about it, and two might not come into your cemetery.

And that’s going to probably require little more financing, but again I can’t think of a better sale because we own the property and it’s pretty easy to repossess if somebody doesn’t like.

Duncan Brown – Wells Fargo

Sure. That’s fair enough.

Last one for me and maybe not something you care to address, but anything you can comment on regarding the situation in Illinois and the Teamsters Union?

Tom Ryan

Well again I think I would say, number one, we’re open for business and we continue to serve client families. You mentioned it in Chicago.

We’ve got 16 more patients that are affected by the set of our total 1,800. We’ve about 60 employees.

And we have adequate staffing in place to continue to serve our families to the levels of service or professionalism that they would expect. Again we don’t like these types of things.

These are employees we care about. We want them back to work.

We think we’ve offered some very fair increases over the coming years, and we’re really concerned about this under-funded pension plan that we’re going to paid into. And we think it’s very important again to resolve these issues and we look forward to welcome them back at the appropriate time.

Duncan Brown – Wells Fargo

Great. Thanks for taking the questions.

Tom Ryan

You bet.

Operator

(Operator Instructions) Now I’d like to turn the call back over to SCI management.

Tom Ryan

We want to thank everybody for participating in the call today. We look forward to talking to you again.

I guess that would be in late October for our third quarter earnings call. Have a great week.

Operator

Thank you ladies and gentlemen. This concludes today’s conference.

Thank you for participating. You may now disconnect.

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