NICE Ltd.
NICE US
NICE USNICE Ltd.
United States CompositeCompany Description
- Sector
- Technology
- Industry
- Software—Application
- Address
- 13 Zarchin Street Ra'anana Israel 4310602
- IPO Date
- Jan 25, 1996
- CIK
- 0001003935
- Website
- www.nice.com
- Business
- NICE Ltd., together with its subsidiaries, provides cloud platforms for AI-driven digital business solutions worldwide. It offers CXone, a cloud native open platform; Enlighten, an AI engine for CX that discovers automation opportunities for self-service; digital-entry points solutions that enable organizations to address consumers' needs; and journey orchestration solutions that empower organizations to connect and route customers to deal with the customer's request, and connects them using real time AI-based routing. The company also provides smart self service solutions that empower organizations to build intelligent automated conversations based on data; and prepared agent solutions and tools enable contact center agents to guide and alert them in real time; complete performance solutions that help organizations to record structured and unstructured customer interaction and transaction data; and NICE Evidencentral, an digital evidence management platform for public safety emergency communications, law enforcement, and criminal justice helps agencies. In addition, it offers X-Sight, is an open and flexible AI-cloud platform for financial crime and compliance; Xceed, a cloud platform for comprehensive AML and fraud prevention for small and mid-sized organizations; data intelligence solutions that enable organizations to turn raw data into comprehensive actionable intelligence to prevent and detect financial crimes; AI and analytics technologies to detect and prevent financial crimes in real-time; money laundering and fraud prevention solutions that help organizations adhere to capital markets compliance and anti-money laundering compliance regulations; intelligent investigations solutions; and self-service solutions that provide organizations with customization and self-development capabilities. The company was formerly known as NICE-Systems Ltd. and changed its name to NICE Ltd. in June 2016. NICE Ltd. was founded in 1986 and is based in Ra'anana, Israel.
Company News
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NICE CXone AI-Driven Workforce Engagement Management Receives TMC’s Future of Work Agent Experience Award
NICE Receives Frost & Sullivan’s 2023 Customer Value Leadership Award
Triple Impact Connections Increases its Digital CX Capabilities with CXone
Nice (NICE) Boosts Customer Experience With Enlighten Copilot
NICE Named a Leader in the 2024 Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center
NICE Recognized for European AI Product Innovation Industry Excellence
NICE Launches Next Generation of Enlighten Copilot, Delivering AI-Driven Augmentation to The Entire CX Workforce
NICE Delivers Major CX AI Milestone with Enlighten Managing 100 Million Customer Interactions Per Month
NICE Unveils Enlighten XM, A Next Generation AI Contextual Memory Powering Customer Interactions
NICE Enlighten AutoSummary Wins 2024 BIG Innovation Award for Contact Center Innovation
NICE Recognized as Best Digital Transformation Partner Company by 2024 Global Banking & Finance Review Awards
NICE Actimize Leads Five Best-in-Class Rankings Across Critical Surveillance Categories in Datos Insights Impact Report
Nice Enhances Customer Base With the Recent Addition of iQor
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iQor Harnesses NICE CXone to Drive Digital Transformation in CX
NICE Expands Its Presence in Japan with Availability of CXone in Osaka
Nice (NICE) Launches ARCHIVE-X for Financial Compliance