ServiceNow, Inc.
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- ServiceNow, Inc. delivers advanced cloud computing solutions designed to streamline, integrate, and automate critical business processes for organizations globally. The company operates its powerful Now Platform, which incorporates cutting-edge artificial intelligence, machine learning, robotic process automation, data analytics, and low-code development tools to enhance digital workflows. This foundation powers applications across diverse enterprise functions. The robust suite of offerings includes comprehensive information technology service management, operational intelligence, asset lifecycle automation, and strategic portfolio planning tools. Additionally, ServiceNow provides solutions for security incident response and vulnerability management, integrated risk and compliance oversight, and digital experiences for human resources, legal, and workplace services. It also supports customer engagement and field service operations with specialized applications. Leveraging its App Engine and IntegrationHub capabilities, the platform enables the creation of custom applications and seamless connectivity across various systems. The company generates revenue primarily through a subscription model for its cloud services, complemented by professional services such as implementation and support. ServiceNow serves a broad international clientele spanning government, financial services, healthcare, telecommunications, manufacturing, and technology sectors, engaging customers directly and through an extensive network of partners. Recent highlights include strong financial performance in Q3 2024, driven by increasing adoption of its AI solutions like Now Assist, and a raised full-year subscription revenue outlook. Strategic collaborations have expanded significantly, notably with Microsoft for AI agent orchestration and governance, integrating the AI Control Tower with Microsoft Foundry and Copilot Studio, and bringing Now Assist workflows into Microsoft 365 applications. Other partnerships include Figma and NTT DATA for accelerating AI-driven transformation, and FedEx Dataworks for supply chain optimization. The company also recently authorized a five-for-one stock split following its Q3 2025 financial results. Founded in 2004, the firm, previously known as Service-now.com before adopting the ServiceNow, Inc. name in May 2012, maintains its headquarters in Santa Clara, California.
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