Five9, Inc.
Capital Structure
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in mil. unless spec.Working Capital
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in mil. unless spec.Quarterly Revenue
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in mil. unless spec.Quarterly Earnings Per Share
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in mil. unless spec.Company Description
- CEO
- Amit Mathradas
- Full Time Employees
- 2,910
- Sector
- Technology services
- Industry
- Packaged software
- Address
- 3001 Bishop Drive San Ramon CA United States 94583
- IPO Date
- Apr 3, 2014
- CIK
- 0001288847
- Website
- five9.com
- Similar Companies
- Business
- Five9, Inc. (NASDAQ: FIVN) provides cloud-based contact center software solutions that enable enterprises to deliver AI-powered customer experiences across voice, chat, email, SMS, social media, and digital channels; its Intelligent CX Platform integrates Five9 Genius AI for agent assist, virtual agents, workflow automation, analytics, workforce optimization, omnichannel routing, and predictive engagement tools, serving industries including healthcare, finance, retail, telecommunications, and higher education with prebuilt CRM integrations such as Salesforce Fusion, telephony services, real-time monitoring, compliance features for HIPAA and PCI DSS, and APIs for custom scalability. Founded in 2001 and headquartered in San Ramon, California, the company operates globally with offices in North America, Europe (including a growing engineering hub in Porto, Portugal), South America, and APAC, supporting over 3,000 customers, 350,000 concurrent agent seats, and more than 14 billion annual call minutes through a subscription-based SaaS model emphasizing 99.999% uptime and partnerships with systems integrators, technology providers, and resellers. Recent developments include the August 2024 agreement to acquire Acqueon, enhancing outbound omnichannel outreach and revenue execution capabilities following prior acquisitions of Aceyus in 2023 for data unification and Inference Solutions for AI automation; international revenue expansion through new partnerships like MCM Telecom and XTT in LATAM, BT in Europe, and TELUS International in Canada; enhancements to Workflow Automation now standard in the platform; and surpassing $1 billion in annual revenue in 2024 amid enterprise subscription growth of 25% year-over-year.
Company News
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