NICE Ltd.
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in mil. unless spec.Company Description
- CEO
- Scott Edward Russell
- Full Time Employees
- 9,626
- Sector
- Technology services
- Industry
- Information technology services
- Address
- NICE 1, 2, 3 Raanana HM Israel 4310602
- IPO Date
- Jan 1, 1996
- Website
- nice.com
- Similar Companies
- Business
- NICE Ltd. (NASDAQ: NICE; TASE: NICE.TA) provides AI-powered cloud platforms for customer engagement and financial crime prevention worldwide. The company offers CXone, a cloud-native platform for omnichannel customer interactions including workforce engagement management, analytics, automation, AI-powered self-service, journey orchestration, and prepared agent solutions; Enlighten, an AI engine for customer engagement; NICE Actimize solutions featuring X-Sight for financial crime and compliance, Xceed for AML and fraud prevention, data intelligence, surveillance with generative AI enhancements via SURVEIL-X, and intelligent investigations; digital evidence management through NICE Evidencentral; and professional services encompassing consulting, implementation, and training. NICE Ltd. operates in over 150 countries, serving organizations across industries such as financial services, public safety, healthcare, and retail with more than 25,000 customers including 85 Fortune 100 companies; it maintains approximately 9,000 employees globally. Founded in 1986 and headquartered in Ra'anana, Israel, the company, formerly NICE-Systems Ltd., changed its name in June 2016. Recent developments include the acquisition of Cognigy in September 2025 for approximately $955 million to advance its CX AI platform with conversational and agentic AI capabilities; strategic partnerships such as with ServiceNow in May 2025 for AI-powered customer service fulfillment, AWS in May 2025 to accelerate automation, and a multi-year extension with RingCentral in August 2025 for integrated UCaaS and CCaaS solutions; the launch of AI Ops Center in November 2025 to enhance enterprise AI agent efficiency and reliability; and empowerment of its SURVEIL-X platform with generative AI in May 2025 for improved market abuse detection.
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